What you will be doing: You will specialize in the configuring, readying, and troubleshooting of software/network-based product solutions. A fundamental understanding of audio-visual principles, functionality, and terminology is required to be successful.Responsibilities and Duties
Configuration of manufacturer applications, interfaces, and products based on system/client requirements.Develop configuration requirements and documents for manufacturer applications and productsProvide support in developing, implementing and testing patch releases and system firmware upgrades.Plan and execute assigned configuration tasks within deadlines both in the integration lab and the field.Verify systems integration wiring connectivity and terminations in the labAnalyze and resolve configuration issues in a timely manner.Provide support in loading, testing, and documenting results of pre-built customized control programs, touch panel files, and DSP builds.Verify systems installation wiring connectivity and terminations in the fieldComplete final product configuration, testing, and commissioning of system solutions utilizing Field Commissioning ReportsPerform end-user training on specific software applications and interfaces requiring client interactionAssist in system solutions analysis, design, development, and testing activities.Develop and maintain configuration policies and procedures.Review and recommend changes to existing configuration processes.Provide technical guidance to junior specialists in their assigned job duties.
Required Skills:
At least 5 years of experience in AV Installation, Commissioning and ServiceAVIXA CTS/CTS-I and CQT preferred.Good working knowledge of Crestron, BIAMP, Extron and QSCExperience with AV industry software platforms. Any direct programming experience is a plusStrong Networking skills. Any specific certifications or training is a plus.Experience with Audio tuning, equalization and DSP ProgrammingOrganized, proactive and good communication skills
| Location | Cypress, CA |
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