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Skills
Banking Servicesunmatched
Business Servicesunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Service Operationsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Financial Servicesunmatched
High School Diplomaunmatched
Needs Assessmentunmatched
Problem Solving Skillsunmatched
Transaction Processing/Managementunmatched
Tuition Feesunmatched
Vision Planunmatched
Description
Senior Financial Services Representative (Senior FSR) – Mont Alto Community OfficeBuild Relationships. Deliver Solutions. Make an Impact.Position OverviewF&M Trust is seeking an experienced and customer-focused Senior Financial Services Representative to join our team at the Mont Alto Community Office. As a Senior FSR, you will serve as a key point of contact for customers, helping them navigate their financial needs through exceptional service, accurate transaction processing, and personalized banking solutions. This is a full-time position of approximately 40 hours per week.What You Will DoProvide outstanding customer service while performing a variety of teller and account service functionsDevelop strong customer relationships by identifying needs and recommending appropriate products and servicesOpen, service, and maintain consumer deposit accountsAssist with business account services and operational transactionsHandle advanced customer inquiries and banking requests professionallySupport branch efficiency through compliance with policies and proceduresAct as a knowledgeable resource for coworkers and promote teamworkContribute to branch service and business goalsWe're Looking For Someone WhoEnjoys building relationships and helping customers succeed financiallyPossesses strong communication and problem-solving skillsDemonstrates attention to detail and accuracyWorks effectively in a fast-paced customer-focused environmentHas a high school diploma or equivalentHas previous banking, financial services, or related experience preferredWhy Join F&M Trust?Benefits include medical, dental, and vision insurance; paid time off upon hire; 11 paid bank holidays; 401(k) with company match up to 6%; employer-paid life insurance; disability coverage; wellness programs; EAP; tuition assistance; and career growth opportunities.Similar Experience May IncludeHead Teller, Lead Teller, Universal Banker, Personal Banker, Relationship Banker, Retail Banker, Branch Services Representative, or Banking Associate.F&M Trust is an Equal Opportunity Employer – Disability/Veteran.