Senior Financial Services RepresentativeNewville Community Office 51 South High Street, Newville, PA 17241Help Customers Thrive While Growing Your Banking CareerAt F&M Trust, banking is more than transactions-it is about building trust, strengthening relationships, and helping customers reach their financial goals. We are seeking a knowledgeable, service-oriented Senior Financial Services Representative (Senior FSR) to join our Newville Community Office team.In this role, you'll serve as a trusted banking professional who provides personalized service, supports daily branch operations, and helps customers find solutions that fit their financial needs. You'll also be a valued team member who leads by example and contributes to a welcoming, customer-focused environment.Your ImpactAs a Senior FSR, you will:Create positive experiences for customers through friendly, professional serviceProcess a variety of financial transactions accurately and efficientlyOpen, maintain, and service consumer deposit accountsAssist customers with account questions, banking requests, and service needsRecognize opportunities to recommend financial products and services that align with customer goalsSupport business account activities and branch operational functionsMaintain compliance with banking regulations, policies, and proceduresShare knowledge and provide guidance to fellow team membersHelp contribute to branch growth, customer retention, and service excellenceWhat You'll BringWe're looking for someone who:Enjoys connecting with people and building meaningful customer relationshipsDemonstrates strong communication and problem-solving abilitiesTakes pride in accuracy, professionalism, and attention to detailIs comfortable discussing financial products and services with customersWorks well independently and as part of a teamAdapts well in a fast-paced, customer-centered environmentHas a high school diploma or equivalentPossesses previous banking, cash handling, retail sales, financial services, or related customer service experienceWhy Join F&M Trust?We are committed to supporting our employees both professionally and personally. Eligible team members enjoy:Medical, Dental, and Vision CoveragePaid Time Off Beginning at Hire11 Paid Bank Holidays401(k) with Company Match up to 6%Company-Paid Life InsuranceShort-Term and Long-Term Disability BenefitsEmployee Assistance ProgramWellness Resources and ProgramsTuition ReimbursementProfessional Development and Advancement OpportunitiesComparable ExperienceCandidates with experience in roles such as Personal Banker, Universal Banker, Senior Teller, Lead Teller, Relationship Banker, Retail Banker, Banking Specialist, Branch Representative, Customer Experience Banker, or Financial Services Associate are encouraged to apply.F&M Trust is an Equal Opportunity Employer - Disability/Veteran
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