Senior Benefits Assistant

HPMG is seeking a detail-oriented Senior Benefits Assistant responsible for ensuring the timely and accurate processing of benefits transactions. This position conducts benefits audits, processes billings and reconciliations, serves as primary point of contact for benefits-related inquiries submitted to the HR Service Center, and provides advanced clerical and operational support for a range of human resources and benefits programs and initiatives. Position is based at 711 Kapiolani Boulevard in Honolulu, HI and requires onsite presence.

JOB DUTIES

• Processes benefit enrollments, changes, qualifying life events, and terminations.
• Creates and distributes COBRA, DEFRA/TEFRA and benefit continuation materials for active and retiree benefits.
• Maintains accurate information in HRIS, payroll, and vendor systems; audits deductions and premiums.
• Reconciles carrier invoices, analyzes reports, researches discrepancies, and coordinates resolutions with vendors, payroll, and finance.
• Responds timely and professionally to benefit inquiries.
• Assists with new hire orientation, open enrollment, meetings, materials, system testing, and individualized mailings.
• Supports benefit plan changes, process improvements, and other HR projects.
• Manages completion of deadlines independently, keeps stakeholders informed, and provides reliable, accurate, and timely support.

REQUIREMENTS

• Demonstrated ability to administer the full benefits processing lifecycle.
• High school diploma and a minimum of four years of administrative or general office experience that includes two years of specialized experience in benefits or payroll. A bachelor’s degree in human resources or business administration is preferred and may be substituted for up to two years of the required specialized experience.
• Foundational knowledge of human resources principles, benefits administration practices, and applicable employment laws and regulations.
• Strong interpersonal skills and the ability to communicate clearly and professionally.
• Ability to manage multiple priorities effectively while maintaining timely and professional service.
• Exceptional attention to detail, a high degree of accuracy, and strong organizational skills.
• Demonstrated proficiency in Excel.
• Ability to work onsite and travel to other facilities, as necessary, to support meetings and departmental operations.

The pay scale for this position starts at $32.27 per hour ($67,122 per annum). Compensation will be based on skills and experience. A lower-level position may be considered for candidates who do not meet all requirements but demonstrate the ability to successfully learn and perform the essential job functions.

Our market-leading benefit package includes: 100% employer paid family medical and dental, employer funded retirement programs (pension + employer 401(k) plan contribution + post-retirement medical & life insurance), paid time off, extended sick leave, 11 holidays, life insurance, identity theft protection, EAP, other paid leaves and voluntary lifestyle benefit offerings. 

Equal Opportunity Employer Disability/Veterans and Drug-Free Workplace