Overview We are seeking a Senior Billing Coordinator to support client billing, collections, and contract administration for high-profile accounts in a fast-paced, Excel-driven environment. This role blends customer service and finance operations, with a strong focus on billing accuracy, soft collections, and maintaining strong client relationships.
Key Responsibilities
Manage billing, receivables, and collections for key clients
Perform soft collections with a relationship-first approach
Set up new customers and manage accounts in Microsoft Dynamics 365
Manage contracts, COIs, and billing documentation (including DocuSign workflows)
Maintain billing schedules and revenue contracts in Revenue System and reconcile to billings
Produce weekly unbilled/event reports and resolve discrepancies
Maintain files and workflows in SharePoint
Support coordination and task tracking
What You Bring
3+ years in billing, invoicing, accounting, or finance operations