Senior Business Analyst, Cybersecurity

Job#: 3046921

Job Description:

Senior Business Analyst (Cybersecurity)

Location: Remote (Must be willing to work CST or EST hours)

Duration: 6+ Month Contract-to-Hire

Start Date: ASAP

Department: Cybersecurity

Openings: 1

Position Overview

We are seeking a seasoned Business Analyst to join our Cybersecurity organization and support the successful deployment of enterprise security solutions across the business. This is a highly visible role that combines business analysis, stakeholder engagement, project coordination, and user adoption responsibilities.

The ideal candidate will excel at understanding organizational structures, gathering and translating business requirements, facilitating communication between business and technical teams, and driving successful solution rollouts. While the role supports cybersecurity initiatives, it is not a deeply technical BA position. Instead, we are seeking a skilled analyst who can bridge the gap between business stakeholders and delivery teams while leading critical workstreams from requirements through implementation, testing, and deployment.

Initial efforts will focus on Identity and Access Management (IAM) and physical access initiatives, including the rollout of a new enterprise badging solution and other cybersecurity-related projects.

Key Responsibilities

Business Analysis & Requirements Management

• Partner with business leaders across multiple departments to understand organizational structures, business processes, user populations, and access requirements.

• Gather, analyze, document, and validate business and functional requirements.

• Create high-quality BA deliverables including:

• Business Requirements Documents (BRDs)

• Functional Requirements

• Process Flows and Diagrams

• User Stories

• Requirements Traceability Matrices

• Test Plans and Use Cases

• Translate business requirements into actionable documentation for development and technical teams.

• Analyze user populations and business data to develop personas, role groupings, and deployment strategies.

Deployment & Rollout Coordination

• Support multiple cybersecurity technology rollouts and deployment waves across the organization.
• Partner with Project Managers to coordinate schedules, milestones, dependencies, resources, risks, and readiness activities.
• Define deployment groups and rollout sequencing strategies.
• Monitor deployment progress and provide ongoing status updates to stakeholders.
• Identify and escalate risks, roadblocks, and issues that could impact delivery timelines or adoption success.

Stakeholder Engagement & Communication

• Build strong relationships with business leaders, end users, cybersecurity teams, and technology stakeholders.
• Facilitate workshops, discovery sessions, interviews, and planning meetings.
• Communicate upcoming changes, deployment activities, and user impacts using established communication channels and templates.
• Present project updates and recommendations to business and leadership audiences.

User Adoption, Testing & Training

• Lead User Acceptance Testing (UAT) and pilot activities.
• Coordinate testing efforts and defect resolution between users and technical teams.
• Establish and manage Teams channels, pilot user groups, and support forums.
• Facilitate go/no-go readiness assessments prior to deployment.
• Schedule and conduct user information sessions and training workshops.
• Develop user guides, runbooks, process documentation, and adoption materials.

Post-Deployment Support

• Coordinate hypercare activities following deployments.
• Track, prioritize, and communicate issues during rollout periods.
• Conduct root cause analysis and collaborate with technical teams on resolution efforts.
• Ensure a smooth transition from implementation into ongoing support operations.

Required Qualifications

• 7+ years of Business Analysis, Project Coordination, or Business Systems Analysis experience.
• Strong experience gathering, documenting, and managing business requirements.
• Proven ability to lead requirements workshops and stakeholder discovery sessions.
• Excellent communication, facilitation, and presentation skills.
• Experience working within SDLC environments and partnering with technical delivery teams.
• Strong organizational and project coordination capabilities.
• Experience supporting UAT, pilot programs, and technology deployments.
• Ability to manage multiple concurrent initiatives and shifting priorities.
• Strong analytical, problem-solving, and critical-thinking skills.
• Ability to work independently and lead workstreams with minimal oversight.

Preferred Qualifications

• Experience supporting Cybersecurity, Identity & Access Management (IAM), or security-related initiatives.
• Familiarity with Zero Trust concepts, ZPA (Zscaler Private Access), or enterprise access management solutions.
• Experience with enterprise technology rollouts, organizational change management, or user adoption programs.
• Experience working with distribution centers, retail operations, manufacturing, or large frontline workforces.
• Knowledge of access provisioning, role-based access models, and user segmentation strategies.

Tools & Technologies

• Microsoft Visio (Process Mapping and Workflow Documentation)
• Jira
• Microsoft Teams
• Microsoft Office Suite
• Confluence (Preferred)

Success Factors

• Exceptional stakeholder management and communication skills.
• Ability to translate complex business needs into clear, actionable requirements.
• Strong focus on user adoption and organizational readiness.
• Expertise creating foundational BA deliverables without significant direction.
• Ability to navigate ambiguity and support multiple technologies and project types.
• Collaborative approach with both business and technical teams.
• Attention to detail and commitment to execution excellence.

Ideal Candidate Profile

This role is best suited for a senior-level Business Analyst who understands how to drive requirements, coordinate rollout activities, facilitate testing, and lead stakeholder engagement across large organizations. Experience supporting IAM, cybersecurity, or access-related initiatives is highly desirable, but the primary need is a business-focused analyst who can effectively bridge the gap between users, leadership, and technical teams.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Remote:

Yes

Location:

Providence, RI, US

Job Type:

Date Posted:

August 21, 2026

Pay Range:

$75 - $80 per hour

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