NIRA, Inc. is seeking a Senior Business Analyst to support a U.S. Department of Justice digital evidence management and eDiscovery program serving U.S. Attorneys'' Offices nationwide. The analyst will serve as the bridge between legal-operations stakeholders and the technical delivery team - eliciting requirements, mapping and optimizing evidence-handling and litigation workflows, and identifying automation opportunities across evidence intake, review, and production.
Responsibilities
Elicit, document, and validate business and functional requirements from attorneys, paralegals, litigation support staff, and program stakeholders; translate them into user stories and acceptance criteria for Agile delivery
Map current-state evidence and eDiscovery workflows (intake, processing, review, production) and design optimized future-state processes
Identify, prioritize, and specify process automation opportunities; partner with engineers to implement workflow automation and measure efficiency gains
Define integration requirements between the evidence platform and eDiscovery review tools (e.g., Relativity, Everlaw), case management, and ITSM systems
Develop process documentation, SOPs, and training materials; support user acceptance testing, including test scenario development and defect triage
Analyze adoption telemetry and operational metrics to recommend continuous improvements
Support program cadence: sprint ceremonies, backlog refinement, status reporting, and risk/issue tracking
Required Qualifications
8 years of business analysis experience, including at least 2 years supporting eDiscovery, litigation support, or legal technology programs
Working knowledge of the EDRM lifecycle and hands-on experience with eDiscovery platforms (Relativity, Everlaw, or comparable)
Demonstrated process improvement and automation experience - process mapping (BPMN or similar), workflow automation requirements, and measurable efficiency outcomes
Experience writing user stories, acceptance criteria, and process documentation in Agile environments
Strong facilitation and communication skills across legal and technical audiences
U.S. citizenship required; must be able to obtain and maintain a DOJ High-Risk Public Trust (Tier 4) background investigation
Bachelor''s degree in business, information systems, or a related field
Preferred Qualifications
Federal experience, ideally with DOJ, EOUSA, or law enforcement clients
Familiarity with digital forensics tools (e.g., Cellebrite) and chain-of-custody requirements
Experience in FedRAMP-authorized cloud/SaaS environments
Proficiency with data analysis and reporting tools (SQL, Power BI, or Tableau)