Requirement Gathering & Analysis: Collaborate with stakeholders to understand needs, gather detailed business requirements, and facilitate requirement-gathering sessions.
Process Modeling & Design: Develop and document current and future state business process models, construct workflow charts and diagrams, study system capabilities, and write specifications.
Solution Architecture & Optimization: Propose and design technical and process solutions that align with business objectives, identifying opportunities for continuous improvement and process optimization.
Agile & Backlog Management: Convert strategic roadmap features into granular user stories.
Cross-Functional Collaboration: Serve as a vital liaison between business departments, IT teams, and other internal groups to ensure solutions meet business goals.
Project Governance & Communication: Partner with project managers to communicate findings, recommendations, and project updates to stakeholders and executives; assist with project management and multi-tasking duties as needed.
Quality Assurance & Testing: Participate actively in testing and validating new systems and processes to ensure full adherence to business requirements.
| Skill / Competency Category | Requirement Type | Experience Required |
| Education: Bachelor’s degree in Computer Science, Business, or related field | Required | - |
| Professional Experience: Experience as a Business Analyst or in a related role | Required | 5 Years |
| Project Management: Knowledge of project management methodologies, tools, and successful project delivery | Required | 5 Years |
| Leadership & Facilitation: Leading, facilitating, and motivating teams for medium-to-large scale IT projects, plus leading requirement-gathering sessions | Required | 5 Years |
| Stakeholder Engagement: Strong understanding and experience working with stakeholders to achieve business goals | Required | 5 Years |
| Agile & User Stories: Demonstrated experience in the creation and breakdown of User Stories | Required | 5 Years |
| SDLC Knowledge: Comprehensive understanding of all software development life cycle phases, preferably in a Hybrid Agile environment | Required | 5 Years |
| SaaS Expertise: Experience with Software as a Service (SaaS) configuration, analysis, and troubleshooting of functional and basic technical components | Required | 5 Years |
| Industry Experience: Prior healthcare industry experience and strong understanding of healthcare enterprise systems | Highly Desired | - |
| Organizational & Soft Skills: Strong multi-tasking, time management, verbal/written/interpersonal communication, advanced troubleshooting, critical thinking, and analytical problem-solving | Required | - |
| Autonomy & Interpersonal Dynamics: High degree of independence, intuition, initiative, composure under pressure, and ability to build productive working relationships | Required | - |
| Location | IN, IN |