Senior Business Analyst - Salesforce

Senior Business Analyst - Salesforce

Location: Parsippany, NJ

Onsite Flexibility: Hybrid candidates local to Parsippany, NJ are preferred; must be able to come on-site for meetings at the Parsippany, NJ office as needed

Contract Details

• Position Type: Contract
• Contract Duration: 9 months
• Pay Rate: $70.00 $85.00 / Hour (USD)
• Travel Requirements: 10%
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

We are seeking a Senior Business Analyst Consultant with Salesforce experience that will have responsibility for eliciting business needs, specifying user stories/use cases, modeling processes, evaluating system impacts, performing detailed analysis, prioritizing business requests, and partnering with the project team to ensure the successful delivery of new system capabilities, enhancements, and fixes in support of various applications. The ideal candidate is a Salesforce Functional Business Analyst with deeper Salesforce experience across the platform, over a longer span, with Salesforce credentials not an administrator or someone overly technical and someone with experience collaborating across multiple functions.

Key Responsibilities

• (70%) Work with constituents across the organization to understand current processes, systems, and opportunities and capture requirements for new processes, systems, user interfaces, and user experiences through various methods, including but not limited to requirements gathering sessions, interviews, surveys, workshops, etc.
• Collaborate with vendor partners and internal team members to communicate needs and requirements and determine appropriate solutions.
• Advise on best practices.
• Document current and future state in various forms including functional requirements, user stories, wireframes, interface designs, workflows, swim-lane diagrams, presentations, etc. for appropriate audiences including C-Level, business stakeholders, and technical teams.
• (20%) Collaborate with IT Development (onshore/offshore) and QA to ensure appropriate and adequate system testing is performed.
• Facilitate, coordinate, and execute User Acceptance Testing (UAT).
• (5%) Provide guidance, review work, and provide feedback to other team members.
• (5%) Perform other duties as assigned.

Required Skills

• Experience capturing and documenting B2B customer-centric requirements, with a focus on minimizing customer pain points and providing visibility into operational data.
• Perform analysis and design using various methods, including: business requirements, functional specifications, user stories/acceptance criteria, use cases, swim lanes, and process flows, swim lane diagrams, AS-IS / TO-BE diagrams, and mock-ups/wireframes.
• Understanding of best practices with Digital User Interface designs and User Experience.
• Experience with visually modeling requirements using tools.
• Experience in SDLC and Agile/Scrum methodology.
• Experience in Jira.
• Experience with documenting requirements for integrations between enterprise systems.
• Strong experience in business process design and workflow analysis.
• Strong knowledge and execution of IT Standards, Policies, and Procedures.
• Knowledge of Information Security Practices.
• Knowledge of Project Management Methodologies & Tools.
• Experience working with multiple data sources and ERPs.
• Strong ability to influence and drive cross-functional decisions and initiatives.
• Very strong drive for results.
• Very strong ability to think conceptually and forward thinking.
• Strong estimating skills.
• Strong ability to communicate ideas in both technical and user-friendly language.
• Strong ability to manage multiple concurrent initiatives.
• Very strong prioritization skills.
• Very strong analysis & problem-solving skills.
• Strong adaptability.
• Good vendor management skills.
• Very strong communication skills (verbal & written).
• Strong decision-making skills.
• Strong collaboration skills.
• Very strong customer focus and client interface skills.
• Initiates self action.
• Strong business acumen.
• Strong skills in building working relationships.
• Good stress tolerance skills.
• Strong planning, organizing & follow-up skills.
• Strong attention to detail.
• Strong time management skills.
• Strong meeting facilitation skills.
• Strong relationship management skills ability to interact well with all levels of management, quickly and effectively build credibility and relationships.

Preferred Skills

• Experience in the Manufacturing Industry.
• Google Suite and Lucid Charts knowledge.
• Experience with Salesforce Sales Cloud and Experience Cloud.

Education Requirements

• Bachelor's Degree in Computer Science, Information Systems, Business (with IT focus), or related majors and/or track record of work experience in areas described above.
• Certified Business Analysis Professional (CBAP) or similar certification is a plus.

Required Experience

• 5+ years of experience in systems analysis and design with a proven record of successful medium to large scale project implementations, preferably in enterprise Business-to-Business durable goods, construction, or building materials manufacturing.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is North America's largest roofing and waterproofing manufacturer, with over 135 years of history, more than 5,000 employees, and manufacturing and corporate operations in over 30 locations across the United States. Headquartered in Parsippany, New Jersey, the company produces residential and commercial roofing products that protect homes, businesses, schools, and infrastructure across the continent, with a product portfolio spanning asphalt shingles, metal roofing, roofing membranes, coating systems, and accessories. The organization also operates an energy division that launched the world's first nailable solar roof, bringing together roofing and renewable energy making this a company actively reinventing its industry while dominating it. Professionals in manufacturing, engineering, product development, sales, marketing, and operations will find the depth of a 135-year-old industry anchor paired with the innovation mindset of a company actively disrupting its own category.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-13464 Industry: Information Technology

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