Senior Business Intelligence Analyst

Reporting to the Associate Director, Business Intelligence, the Senior Business Intelligence Analyst partners with operational groups across the organization on identifying opportunities for analytic reporting and dashboard solutions to provide operational groups with a single version of the truth of descriptive analytics. Conducts research to determine best approach to collect required data to create key performance metrics including retention, placement, tuition and scholarships, graduation rates, student learning, and other relevant academic success factors to be used for decision making related to enhancing student outcomes and academic excellence. Supports delivery and maintenance of reporting to support the entire student journey from marketing lead to alumni relations post-graduation. Maintains knowledge of business systems and processes to leverage insights from data to optimize organizational opportunities.

We are looking for someone who is not just a strong Power BI developer, but an AI-minded, self-service analytics oriented professional who embraces emerging technologies - including AI coding assistants like Anthropic's Claude and Claude Code - to work smarter, move faster, and deliver higher quality solutions. If you are the kind of developer who leverages AI tools as a natural extension of your workflow, you will thrive on our team.

Essential Functions & Responsibilities

• Accelerates insight identification by providing high quality visualizations and leading analysis which guide end users' interpretations of complex and sometimes muddled data .
• Assists on the design, development, deployment, and testing of descriptive analytics that provide insightful output
• Outputs include reports, dashboards, insights, recommendations, etc.
• Hands on with business intelligence software such as Power BI, Tableau, SAS Visual Analytics, etc.
• Perform analysis and problem formulation to ensure accurate requirements are captured.
• Query various data sources to create cross functional datasets for analytic solution needs.
• Hands on querying of Analytical Data Store
• Exploration of other internal and external data sources as needed to fulfill requirements
• Perform explanatory, pattern, and trend analysis on student academic and success data, recruitment and enrollment data, state board pre-licensure exams, financial and operational data.
• General Scope of Responsibilities: Collaborates with key stakeholders to acquire business requirements and update personnel on progress.
• Builds reports and dashboards using best available software to support analyses across the business to aid in improving operations.
• Presents information using data visualization techniques and software to produce illustrative support of analyzed outcomes.
• Adheres to College/University policies and procedures and conducts job responsibilities in accordance with the standards set out in the College/University's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and state laws, and applicable professional standards.
• Maintains regular and timely attendance, reports to work as scheduled and as required to meet the needs of the College/University, and assures time worked and/or time-off is recorded properly.
• Exercises care, proper use and maintenance of department equipment and supplies and identifies unsafe conditions and makes appropriate adjustments.
• Maintains order, cleanliness and safety at work.
• Performs other duties as assigned.

Minimum and Preferred Qualifications

• Bachelor's degree in information systems, computer science, data science, or a related field.

Experience & Skills

• 3+ years of experience working as a business/data analyst or similar role.
• Experience in higher education student life cycle process.
• Experience with programming languages like C#, Python, or similar.
• Demonstrated experience and working knowledge of relational databases and database query tools (SQL Server or similar).
• Demonstrated experience using Campus Vue, Blackboard, Canvas, Salesforce, and Anthology.
• Experience creating data visualizations using Power BI, Tableau, or similar applications.
• Ability to use excellent organizational and analytical skills to self-direct, self-pace, multi-task, and function well under pressure of deadlines and conflicting priorities.
• Ability to gather data from multiple resources and synthesize information for analysis and reporting purposes.
• Ability to translate business needs into actionable requirements for developing appropriate solutions.
• Ability to prioritize and perform multiple tasks simultaneously.
• Ability to effectively communicate, written and orally.
• Demonstrated experience with agentic process automation and AI-assisted tools - including Claude Code (or similar), AI design/prototyping tools, Microsoft Copilot, and similar applications - highly desirable

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Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at West Coast University.

At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth.

West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.