Senior Business Process Analyst

HireTalent

Memphis, TN

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JOB DETAILS

SKILLS

Analysis Skills, Artificial Intelligence (AI), Business Administration, Business Analysis, Business Processes, Change Management, Communication Skills, Continuous Improvement, Cross-Functional, Data Analysis, Data Entry, Detail Oriented, Document Management, Documentation, Emerging Technology, Finance, Financial Risk, Financial Systems, Global Financial Markets, Information Technology & Information Systems, Leadership, Microsoft SharePoint, Multitasking, Presentation/Verbal Skills, Problem Solving Skills, Process Analysis, Process Improvement, Project Evaluation, Project Lifecycle, Project Management Certification, Project Management Professional (PMP), Project Planning, Project/Program Coordination, Record Keeping, Reporting Dashboards, Requirements Management, Risk Analysis, Risk Management, Sales/Support Engineering (SE), Status Reports, Team Player, Test Case, Trend Analysis, Use Cases, Writing Skills

LOCATION

Memphis, TN

POSTED

1 day ago

Overview
We are seeking a highly motivated and detail-oriented professional to join our HAFS Global Transformation team in a hybrid role based in Memphis, TN. This position plays a critical role in supporting large-scale, global transformation initiatives at the intersection of process improvement, project governance, and emerging technology adoption.
This is an excellent opportunity to contribute to high-visibility programmes that shape the future of global finance and shared services operations while working in a collaborative and dynamic environment.

Responsibilities

Support continuous improvement initiatives across assigned towers by gathering requirements, documenting current and future state processes, and tracking implementation progress
Assist in developing and maintaining project plans, timelines, deliverables, financials, risks, and action items
Manage and document the full project lifecycle, including intake, planning, execution, testing, governance, change management, and post-implementation support
Maintain project artefacts such as trackers, documentation, meeting materials, status reports, and decision logs
Ensure governance and integrity of project documentation using SharePoint and related tools
Support AI platform testing, use case documentation, training material development, and adoption tracking
Analyse project data and reporting inputs to identify trends, risks, dependencies, and improvement opportunities
Prepare leadership updates, steering committee materials, dashboards, and presentations
Track, escalate, and help resolve risks and issues in collaboration with stakeholders and leadership

Required Qualifications

1+ years of experience in a business analyst, project coordinator, or similar role within a large organisation
Strong analytical skills with the ability to interpret data and deliver actionable insights
Excellent written and verbal communication skills, including experience creating materials for senior stakeholders
Ability to manage multiple priorities in a fast-paced, evolving environment
Experience with project documentation, process mapping, and lifecycle management
Proficiency with SharePoint or similar collaboration and document management tools
Strong attention to detail and ability to maintain accurate project records
Proven ability to collaborate effectively across cross-functional teams
Familiarity with programme governance, risk management, and change management principles

Preferred Qualifications

Experience supporting transformation, shared services, or finance-related projects
Exposure to AI tools, platform testing, or technology adoption initiatives
Experience preparing dashboards and executive-level reporting
Bachelor s degree in Business Administration, Finance, Information Systems, or a related field
PMP certification or equivalent project management credential

About the Company

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