Senior Business Services Technician

Job Description

Are you looking for your next opportunity?

Sompo has a unique opportunity for a Senior Business Services Technician on our Asian Risk Services Team team.

Our US Asian Risk Solutions provides fully serviced standard admitted products to our Japanese and South Korean clients with operations in the US and Mexico. Beyond our commitment to disciplined and responsive underwriting, we provide each client with strong claims support and assistance, highly customized loss control services, and superior policy processing.

Location: This position will be based out of our New York, NY or Charlotte NC office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

Expense & Accounting Operations

• Manage Accounts Payable, bank reconciliations, and monthly reporting for SJI.
• Oversee SJI Salesforce expense submissions, validate entries, and support ~40 users.
• Conduct cash management, including monthly fund requests.
• Process financial transactions such as rent entries, salary settlements, checks, ACH, and wires.

Payroll & Tax Support

• Prepare biweekly payroll reports and compile income data for tax calculations.
• Coordinate intercompany salary and tax settlements with SIHR.
• Support JReps and trainees with tax filing, refunds, and equalization.
• Organize annual tax filing webinar and respond to IRS/state notices.

PSA Accounting & Budgeting

• Prepare monthly PSA journal entries in SAP and perform quarterly/year end reconciliations.
• Develop PSA budgets, annual plans, and year end settlement data (including markups).
• Issue quarterly PSA invoices and track incoming payments.
• Draft annual budget plans and track spending in Anaplan.
• Support variance analysis, forecasting, and intercompany expense allocations.
• Issue invoices and reconcile receivables.
• Maintain internal manuals, online subscriptions, and housing rent/deposit ledgers.
• Use Salesforce, Mizuho eBanking, Quicken, SAP, and Anaplan.

What you’ll bring:

• Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
• Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, financial modelling).
• Strong analytical, organizational, and problem-solving abilities.
• Experience working with Japanese companies or familiarity with Japanese business culture.
• Experience with Anaplan or similar budgeting/forecasting tools.
• Japanese language ability required.

Salary Range: $86,000 – $121,000.  Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms.  The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.  Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide. Life at Sompo page

Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.