Senior Business Solution Analyst

Talantage, LLC

Oakland, CA

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JOB DETAILS

SKILLS

American Sign Language, Analysis Skills, Applications Security, Bug Tracking/Defect Management, Business Administration, Business Analysis, Business Case, Business Processes, Business Solutions, Change Management, Communication Skills, Computer Science, Cross-Functional, Customer Support/Service, Data Analysis, Delivery Management, Diversity, Documentation, Driver's License, Help Desk, IT Service Management (ITSM), Identify Issues, Information Technology & Information Systems, Internet Application, Inventory Management, Microsoft Product Family, Microsoft SQL Server, Multitasking, Operating Systems, Problem Solving Skills, Process Development, Product Backlog, Product Development, Product Support, Project Lifecycle, Project/Program Management, Reporting Skills, Requirements Management, Risk Management, SQL (Structured Query Language), Scripting (Scripting Languages), Systems Administration/Management, Technical Support, Time Management, Use Cases, VMWare, Vietnamese Language, Windows PowerShell

LOCATION

Oakland, CA

POSTED

30+ days ago

Job Title: Senior Business Solution Analyst
Contract Type: 6 months, with potential extension of temp to hire opportunity

Job Summary:

Under the supervision of the department Director, provides system support services to the Information Technology staff and computer users. The position is responsible for the coordination, implementation, and completion of multiple projects simultaneously.

ESSENTIAL FUNCTIONS

Collaborates with business and technical staff to elicit, clarify, and document project requirements by conducting detailed business analysis, outlining the problems, opportunities, and objectives via interviews, document analysis, business process development, and case studies to find equitable solutions for the department; and
Acquires resources, manage third-party contractors, and control project scope; and
Assists in the collection and documentation of project objectives, manage stakeholder and project team member expectations, and, where appropriate, identify opportunities that spans cross-functional and technical boundaries; and
Defines feature lists, use cases, acceptance criteria, user flows, user personas, and other artifacts in support of product development efforts; and
Performs ongoing product backlog maintenance, prioritization, and resolution of defects/bugs by managing timeline and delivery expectations and
Manages projects and cross-functional project teams to ensure projects are conceived, designed, planned, tested, and executed effectively, including tracking, managing, and efficiently communicating projects throughout their life cycle while managing risk to ensure that project objectives are met; and
Analyzes, define, and document requirements for data, workflow, logical processes, interfaces with other systems, internal and external checks and controls, and reporting; and
Works with Information Technology staff to ensure that application security meets the business needs and security requirements; and
Documents the business and technical requirements in a consistent manner; and
Inventory control of assets under the responsibilities of the IT Services Desk Manager; and
IT Services Desk

MARGINAL FUNCTIONS

Performs other related duties as required.

OTHER REQUIREMENTS
A valid CA driver's license. May be required to work after-hours maintenance windows and participate in on-call rotation.

MINIMUM QUALIFICATIONS

A bachelor's degree, with a major in computer science, business administration, or a related field; WITH

Either four years of experience at the Oakland Housing Authority performing analytical duties; ORtwo years of SQL Server experience.

Bilingual skills in ASL, Mandarin, Cantonese, Vietnamese and/or Spanish are a plus. Equivalent combinations of education, training and experience will be considered.

KNOWLEDGE AND ABILITIES

KNOWLEDGE OF: Microsoft operating systems, MS-SQL (queries, views, and scripts), VMware troubleshooting database issues SSR, web-based application architectures, MS
Office 365 (especially Excel), PowerShell. Program change management, testing, documentation; implementation, and SQL Server Always-On Technology.

ABILITY TO: Translate and breakdown project requests into specifications that are ready to be used by the development team. Perform system application, data analysis, and solution research. Define user requirements and develop system and detailed program specifications; write complex programs; reason logically and creatively; develop electronic computer routines; analyze data and draw logical conclusions; work independently on projects with minimum supervision; communicate effectively, both orally and in writing making use of presentation tools; prepare effective reports; work cooperatively and constructively with others ; support end users .

Talantage, LLC is an Equal Opportunity Employer committed to diversity and inclusion. We consider all qualified applicants without regard to race, religion, gender, sexual orientation, age, disability, veteran status, or any other protected classification under applicable law.

About the Company

Talantage, LLC

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