Senior Business Systems Analyst
Employment Type: Hybrid ( 4 Days a Week Onsite)
Annexa is supporting D.C. Government's Department of Human Services, and we are seeking a Senior Business Systems Analyst to join our team. The analyst will capture, verify, and manage requirements and requirements traceability in support of product development, test and delivery. Develop requirements, workflow and system analysis. Work with business stakeholders and users to develop software requirements and specifications for current system enhancements, new system functionality and new projects for use by customers. Analyze, design and evaluate computer systems to address and satisfy business requirements. Establish functional, non-functional and performance specifications. Develop effective guidelines and ensure all project documentation meets established guidelines. Conduct business and technical presentations for the customer. Provide innovation solutions to complex technical problems. Understand and communicate government policies and regulations, operational mission and goals for assigned programs. Collaborate with developers and QA to ensure business and system requirements are met, and to enhance functionality. Attend required training. Perform backup support outside of the primary position function as assigned.
Responsibilities: - Interview and collaborate with stakeholders at multiple management levels to obtain requirements.
- Document and manage software requirements.
- Provide support for Developers, Test Team and client stakeholders in the creation and implementation of requirements.
- Develop and update software documentation.
- Develop and update User Guides.
- Design Document/RTM drafts.
- Develop software Release Notes.
- Develop Process Analysis and Standard Operating Procedures.
- Provide Process and system diagrams using available tools.
- Provides strategic advice to the lead, management and customers of the OIS.
- Capable of implementing programming standards that support a secure and defect free application.
- Interacts daily with government clients in order to meet the technical requirements for new initiatives.
- Works with Quality Assurance / Quality Control teams to insure the application remains secure and defect free.
- Evaluates, designs, and implements accepted programming standards as they relate to the SNAP E&T application and infrastructure.
- Defines and documents processes to be used by all application developers on the team.
- Plans, researches, and recommends new equipment, software tools, and related technologies.
- Uses monitoring and performance analysis tools to troubleshoot and isolate application performance issues.
- Updates system and process documentation, produces user guides, ER diagrams, and SOPs as needed - Including Visio Network design drawings.
- Other duties as assigned
Required Skills: - 11+ years of experience in requirements identification, use case and scenario capture, and development of visual tools, analytic tables, and presentations.
- Strong analytical skills, time management ability, detail-oriented, excellent written and verbal communication skills.
- 11+ years of experience with a Business Analyst/ Business Data Analyst role.
- 11+ years of experience with requirement gathering and documentation.
- 11+ years of BA experience.
- 11+ years of experience with MS Office/ PowerPoint.
- 11+ years of experience with Software Development Lifecycle.
- 10+ years of experience with business process analysis, redesign, workflows, and complex logic.
- 10+ years of experience with gathering and documenting system and business requirements.
- 5+ years of experience as a business analyst in web-based case management, user portal, or data capture application for human services.
- 5+ years of experience in Agile and SCRUM SDLC methodologies.
- 5+ years of experience in superior writing, communication, presentation skills, interpersonal skills, and working cross-functionally with senior management.
- 5+ years of experience with modeling tools such as Visio and requirements management tools such as Contour or Jira.
- Must have the ability to work well in a team collaborating with developers, customers, the project manager, and quality test analysts.
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