Senior Business Systems Analyst Enterprise Content Management (ECM) | Data Governance

Education

• Bachelor's degree from an accredited four-year college or university.

Required Experience

• 7+ years of Business Systems Analysis, Business Analysis, and Requirements Gathering.
• 7+ years of experience with document/data lifecycle management and process improvement.
• 3+ years supporting Enterprise Content Management (ECM) strategies and enterprise data governance within Government, Investment Management, or Financial Services environments.
• Experience gathering, analyzing, and documenting business and technical requirements.
• Strong experience creating technical documentation including business requirements, process flows, workflow diagrams, and data/document flows.
• Experience with Enterprise Content Management (ECM), document governance, metadata, taxonomy, document classification, retention, and content lifecycle management.
• Experience developing and executing test plans, test cases, and User Acceptance Testing (UAT).
• Experience analyzing business processes and recommending workflow improvements.
• Strong stakeholder management and cross-functional collaboration skills.
• Excellent verbal, written, analytical, and problem-solving skills.

Required Skills Matrix

Additional Qualifications

• Strong understanding of Enterprise Content Management (ECM) principles and document governance.
• Experience designing document repositories, metadata structures, taxonomy, content types, workflows, and retention policies.
• Knowledge of document lifecycle management and enterprise data governance best practices.
• Experience documenting system integrations and data flows.
• Ability to identify process improvement opportunities and implement business solutions.
• Strong analytical, organizational, and communication skills.
• Ability to work independently while collaborating with cross-functional business and technical teams.

Desired Skills

• Experience with process automation tools.
• Experience with reporting tools and dashboards.
• Understanding of Investment Management or Financial Services business processes.
• Experience supporting enterprise data governance initiatives.
• Knowledge of workflow automation and document management technologies.

Responsibilities

• Evaluate current Enterprise Content Management (ECM) processes and identify opportunities for improvement.
• Gather, analyze, and document business and technical requirements.
• Design standardized document governance frameworks, metadata models, taxonomy, and document lifecycle processes.
• Recommend improvements for document intake, storage, retrieval, version control, classification, retention, and security.
• Analyze business workflows, document repositories, and system integrations.
• Create process maps, data flows, technical documentation, and operational procedures.
• Develop and execute testing strategies, including System Testing and User Acceptance Testing (UAT).
• Support implementation efforts through user training, job aids, and knowledge transfer.
• Develop reports and business insights to support data-driven decision-making.
• Partner with business stakeholders and technical teams to deliver enterprise content management and data governance solutions.
• Drive continuous process improvements and support strategic initiatives.