Senior Business Transformation Analyst

Key Responsibilities include:

• Under direction of the Business Transformation Module Lead, serves as a lead for implementation of new functionality (e.g. eProfile, ePay, eBenefits, Time & Labor, Kronos, automation of Personnel Action process, Cornerstone, Ohio Administrative Knowledge System (OAKS) upgrades) & new configuration items (e.g., contract/parity changes, acts as a liaison to OAKS for Human Resources Division (HRD) provides functional advice & guidance in planning, coordinating, & maintaining the OAKS (PeopleSoft) and/or Cornerstone Human Capital Management (HCM) system (e.g., Core Human Resources, Benefits, Payroll, Time & Labor , self-service);
• Manages & oversees project test plans; identifies potential business process improvements;
• Assists HRD staff in using system;
• Works within Application & Reporting Team (ART) to provide production support & maintains contact with Human Capital Management Support group (HCM Support) to ensure OAKS is meeting expectations;
• Assists HCM Support with configuration & customizations needed (e.g., gathering requirements, design, working with Service Assurance and Managed Services, testing, deployment, production support & change management);
• Leads cross-functional-application team efforts (e.g. contract changes, tax updates, bundles, creates plans/timelines, assistance with gathering requirements & design) in collaboration with Service Assurance & Managed Services (e.g., creates test & deployment plans, change management planning & activities);
• Validates state's requirements for improved business processes; analyzes & defines requirements & business rules to facilitate statewide process design.
• Consults with & advises HCM Support regarding unit operations, problems & process improvements involving all aspects of the HR, Benefits, Payroll, and Time & Labor, Learning, Performance, Recruiting modules;
• Learns new emerging OAKS features & functions (e.g. ePerformance) & trains HCM Support on new processes;
• Provides training to HCM Support on software tools to help increase effectiveness & efficiency (e.g. Excel, Access, Query, and SQL).
• Evaluates OAKS HCM systems, hardware & software systems & recommends changes as indicated (e.g., assists in diagnosis & resolution of modifications or configuration changes for possible quick solution to OAKS HCM modules affecting data process not resolved through normal help desk escalation); performs related duties as required.

Completion of undergraduate core coursework in business administration, public administration, information systems, engineering or comparable field; 3 years experience in business process transformation, organizational design, strategic human capital management &/or business process reengineering; 12 mos. exp. in software design &/or development commensurate with position to be filled.

• Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Information Technology

Knowledge of:

• Office business & management practices
• Agency regulations, division work rules, government structure, process & regulations*
• Workforce development interfacing planning
• Electronic payroll processing
• Federal, state & local payroll regulations (e.g., U.S. Savings Bonds, W-2 processing, taxes & health care processing)*
• State payroll policies & procedures*
• Employee training & development
• System functionality and integration of PeopleSoft Human Capital Management HR, Benefits, Payroll, Time & Labor, and Reporting systems

Skill in:

• Operation of personal computer & related software (e.g., Microsoft Word, Excel & Access)
• Ability to query HCM data using reporting tools (e.g., Query Manager, SQL)

Ability to:

• Deal with a variety of variables impacting development of OAKS PeopleSoft Human Capital Management functions & determine specific action to be taken
• Define problems, establish facts & draw valid conclusions
• Use proper research methods to gather, collate & classify information about data, people or things
• Handle sensitive inquiries & resolve complaints
• Understand manuals & verbal instructions technical in nature
• Prepare meaningful, concise & accurate reports
• developed after employment.