Senior Café Cook - Culinary & Guest Experience

About the role

As a Senor Cafe Cook at Quad Café, you will be a hands-on culinary resource who helps deliver fresh, consistent food and a welcoming employee experience every day. You will prepare and serve café and catering items, keep production moving during busy periods, and help the team maintain high standards for food quality, safety, organization, and service.

This role is a strong fit for an experienced food-service professional who combines solid cooking technique with hospitality, sound judgment, and pride in doing the details well.

What you'll do

• Prepare, cook, and serve hot and cold food according to recipes, production standards, and service expectations.
• Own assigned production areas and keep food preparation accurate, efficient, on schedule, and ready for service.
• Support café and catering operations, including menu execution, order accuracy, workflow coordination, and timely service.
• Monitor food quality, presentation, portion control, consistency, and temperature throughout production and service.
• Greet employees warmly, take orders, answer questions, and create a friendly, respectful, and welcoming café experience.
• Use active listening and clear communication to address routine customer concerns and help employees feel valued.
• Guide, train, and support team members and newly hired employees during day-to-day operations.
• Maintain food-safety, sanitation, and temperature records; keep workstations, equipment, storage areas, and kitchen facilities inspection-ready.
• Receive and organize products, rotate stock using FIFO practices, identify shortages or quality concerns, and communicate issues promptly.
• Support cost control by reducing waste, using products thoughtfully, and helping manage material and labor costs.
• Recommend practical improvements that strengthen efficiency, food quality, safety, service, and the employee experience.

Hours are 6am-2pm with occasional nights/weekends

Wage range: $18.10-$25.35/hr.

What you'll bring

• At least 8 years of hands-on food-service experience, with strong cooking and culinary skills.
• Ability to independently manage food production, service execution, and operational responsibilities in a fast-paced environment.
• High school diploma preferred.
• ServSafe Manager certification preferred.
• Valid driver's license required.
• Working knowledge of food safety, sanitation, inventory practices, and basic cost control.
• Strong organization, attention to detail, problem-solving, and decision-making skills.
• Ability to train, coach, and support teammates with accountability, dependability, and initiative.
• Comfort using Microsoft Office and operational technology systems.

Physical and work environment

This position requires manual dexterity to safely handle knives and kitchen equipment such as slicers, mixers, choppers, scoops, and scales. The role requires standing for extended periods and frequently bending, lifting, twisting, reaching, and walking. You must be able to handle up to 50 pounds and work in warm and cold environments, including freezers and cooking areas.

Why join Quad Café?

You'll help create a daily café experience that is dependable, welcoming, and worth returning to-while working alongside a team that values craftsmanship, safety, service, and respect.

As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way.