A municipal water service authority in New York is looking for a Call Center Supervisor to lead operations and ensure exceptional customer service. The ideal candidate will have at least 5 years of experience in customer service, with a minimum of 2 years in a supervisory role. Responsibilities include monitoring workflows, resolving customer concerns, and facilitating a positive work environment. An Associate's Degree and proficiency in MS Office are required. Salary range is $73-85k depending on experience.#J-18808-Ljbffr