Rewarding Work You Will Do:About the Role The Community Relations Liaison builds and maintains strong relationships with clients, caregivers, and referral partners to grow referral volume, client hours, and caregiver retention. This role promotes Talem Home Care & Placement Services, focusing on developing referral networks within healthcare, senior care, and community organizations. Success requires empathy, consultative sales skills, and comfort meeting families in their homes.
Key Responsibilities
- Grow referral sources: hospitals, physicians, assisted living, skilled nursing, home health, hospice, senior centers, and community organizations.
- Conduct all phases of consultative sales: cold calls, follow-ups, client visits, and recommendations.
- Track leads and referrals in CRM (Salesforce).
- Collaborate with Care Coordinator/Scheduling Supervisor to place caregivers with new clients.
- Meet/exceed monthly referral and new client goals.
- Develop co-marketing opportunities with senior-focused businesses.
- Partner with SEO/social media teams to maximize lead generation.
- Conduct formal group presentations and maintain referral provider relationships.
- Keep accurate records of all sales, activities, and outcomes.
Qualifications
- High school diploma required; bachelor’s in Marketing, Public Relations, or healthcare preferred.
- 2–3 years in marketing, sales, or healthcare relationship management.
- Home Care, Home Health, or Hospice experience a plus.
- Valid Colorado driver’s license and auto insurance.
- Ability to lift 30 lbs.
Skills & Traits
- Empathy and strong communication skills.
- Knowledge of senior care services and resources.
- Organized, data-driven, and comfortable with CRM tools.
- Team-oriented with ability to work independently in the field.
Compensation & Benefits
- Base salary: $70,000 – $90,000 + commissions.
- Incentive/commission structure.
- Medical, dental, vision insurance.
- Direct deposit & company vehicle.
- Warm, supportive team environment.
- Full-time, Monday–Friday, 8 AM–4 PM. (Flex schedule as needed)
- Travel within Broomfield, CO territory (not remote).
The Organization does not discriminate in employment opportunities or practices on the basis of race, color, national origin, age, disability, religion, sex, gender identity, sexual orientation/identity, transgender status, pregnancy, creed, ancestry, genetic information, marital status, military status, veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications.
Talem Home Care is committed to empowering people to take control of their health. We support and lead individuals and their families/support system through the complicated health care system, with the ultimate goal of staying independent and healthy at home for as long as possible. We center our core values: community, family, team, and giving to support this commitment.
Integral to our mission is our caring and compassionate team members.Caring for seniors takes a special person and is a labor of love that requires just the right touch. Talem Home Care is always looking for caring, compassionate individuals to join our team. If you have a warm, loving spirit and like to take an active role in helping others, then we want you to join our team. We believe that each employee contributes directly to Talem Home Care’s growth and success, and we hope you will take pride in being a member of our team.
Other important traits we look for is the ability to accept constructive criticism, solve problems as part of a team, and understand and respect procedures and protocol. If you have these characteristics and want a career that offers opportunity for growth and provides support for personal satisfaction, view our open positions using the filters above to learn more.