Catering Services, Coaching, Collective Bargaining, Communication Skills, Computer Skills, Contract Requirements, Customer Experience, Diversity, Employee Assistance Plan, Federal Laws and Regulations, Flexible Spending Accounts, Food and Beverage Industry, Hospitality and Tourism, Industrial Relations, Insurance, Leadership, Life Insurance, Microsoft Office, Multitasking, Operational Support, Operations, Operations Management, Organizational Skills, Promotional Programs, Purchasing/Procurement, Restaurant, Retirement Plan, Safety Compliance, Sales Operations, Sanitation, ServSafe Certification, Sports, State Laws and Regulations, Team Lead/Manager, Team Player
Levy Sector
Location: Nationals Park, Washington D.C. - Navy Yard
Salary: $74,000 - $85,000
Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
The Senior Catering Manager leads all catering operations within a unionized venue, ensuring exceptional guest experiences while maintaining strong labor relations, operational discipline, and financial accountability. This role partners closely with culinary, sales, operations, and union leadership to deliver seamless events that align with Levy's hospitality standards, service culture, and contractual obligations.
Qualifications
- 2 years of fine dining restaurant or catering leadership experience is required
- 2 years experience managing catering or food and beverage operations
- Strong knowledge of large‑scale event catering and premium service operations
- Excellent communication skills with the ability to align clients, staff, and internal partners
- Strong organizational skills with the ability to manage multiple priorities
Preferred Qualifications:
- Experience in sports, entertainment, convention, or large‑venue hospitality settings
- Comprehensive food and wine knowledge
- Requires operations management experience with purchasing knowledge
- Excellent communication and computer skills are needed, including knowledge of MS Office products
- ServSafe Certified
Key Responsibilities:
Self Leadership
- Lead daily catering operations in a unionized venue, ensuring seamless execution of events, meetings, and premium functions
- Partner with culinary, catering sales, and operations teams to deliver consistent, high‑quality experiences
- Uphold service standards and presentation across all catering formats and event types
Union & Labor Leadership
- Operate in full alignment with collective bargaining agreements and labor standards
- Collaborate with union representatives to foster a respectful, inclusive, and productive workplace
- Ensure proper staffing, scheduling, and role assignments consistent with union requirements
Guest & Client Experience
- Deliver elevated guest experiences that exceed expectations
- Serve as the primary operational contact during catered events
- Translate client needs into clear, actionable direction for internal teams
- Secure menus and service details in advance to support flawless execution
Team Leadership
- Lead, coach, and develop catering supervisors and frontline leaders
- Hold teams accountable to service standards and hospitality expectations
- Promote professionalism, ownership, and teamwork across union and management staff
Quality & Operations
- Execute menus, programs, and promotions in alignment with Levy standards
- Maintain strong knowledge of food, beverage, and service offerings
- Oversee catering equipment, inventory, safety, and sanitation compliance
- Support operational priorities and company initiatives
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf