Senior Catering Services Manager - Palmer House Hilton

Salary: $70k or more based on exp

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Senior Catering Services Manager, you're not just overseeing the planning and execution of catered events - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

The historic Palmer House Hilton is seeking to expand its team with the addition of a detail oriented Senior Catering Services Manager. With 1,641 guest rooms, featuring 130,000 sq ft of flexible meeting space and a legacy spanning more than 150 years, this iconic property in the heart of Chicago offers an exceptional opportunity to launch or advance your hospitality career while delivering memorable guest experiences. As a Senior Catering Services Manager, you're not just overseeing the planning and execution of catered events - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. The salary for this role is $70,000 or more and is based on applicable and specialized experience

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

The ideal candidate will also bring experience in both detailing and executing weddings, including ethnic weddings, as well as galas, high-end social events, and union events.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

The ideal candidate will also bring experience in both detailing and executing weddings, including ethnic weddings, as well as galas, high-end social events, and union events.

Here's what you'll do during a typical day

• Create exceptional experiences: Design creative menus and catered events that maximize revenue and elevate the guest experience
• Oversee event coordination: Manage event documentation, facilitate seamless transitions throughout the pre-event, event, and post-event phases of events, and serve as the primary client contact to ensure smooth execution, proactive issue resolution, and an exceptional event experience
• Guide team performance: Communicate client requirements, provide direction, and offer feedback and coaching to ensure consistent, high-level service

Here's what you'll do during a typical day

• Create exceptional experiences: Design creative menus and catered events that maximize revenue and elevate the guest experience
• Oversee event coordination: Manage event documentation, facilitate seamless transitions throughout the pre-event, event, and post-event phases of events, and serve as the primary client contact to ensure smooth execution, proactive issue resolution, and an exceptional event experience
• Guide team performance: Communicate client requirements, provide direction, and offer feedback and coaching to ensure consistent, high-level service