Analysis Skills, Business Solutions, Claims Management, Claims Processing, Coaching, Computer Skills, Construction, Corporate Policies, Customer Support/Service, Establish Priorities, High School Diploma, Industry Standards, Leadership, Legal, Litigation, Mentoring, Negotiation Skills, Problem Solving Skills, Process Improvement, Statutory Laws, Strategic Planning, Team Player, Time Management
Mechanicsburg, Pennsylvania
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
Overview:
Role specifics:
- Claims Background: New York Labor Law
- Jurisdictional Experience: Any
- Active Adjusters' licenses: Any
- Location: This role is eligible for fully remote work
How you'll make an impact:
- Independently conducts detailed analysis vital to investigating claims exposure and recommend appropriate settlement strategies and action plans.
- Create reservation of rights, coverage denial letters, negotiate and resolve settlements directly with involved parties.
- Interact extensively with various parties involved in the claims process, and may recommend retaining the advice of outside specialists.
- Handle claims consistent with clients’ and corporate policies, procedures in accordance with any statutory, regulatory and ethical requirements within specialized niche/industry.
- Document and communicate claim activity timely and efficiently and in a manner which supports the outcome of the claim file.
- Coach, mentor and may supervise lower level adjusters.
About you:
As a key member of our Claims Adjuster team, you will:
- Investigate, evaluate, and resolve complex Construction claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.
- Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
- Think critically, solve problems, plan, and prioritize activities to optimally serve clients
Required Qualifications:
- High school diploma
- 7 or more years related claims experience and proven track record to handle complex claims issues at a senior adjuster level
- Appropriately licensed and/or certified in all states in which claims are being handled
- Knowledge of accepted industry standards and practices
- Computer experience with related claims and business software
Desired Qualifications:
- Bachelor's Degree
- NYLL
- Litigation
#LI-DF1 #LI-REMOTE #Liability
Compensation and benefits:
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
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Gallagher
Gallagher, a global insurance brokerage and risk management services firm, helps clients address risk, protect assets and recover from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to rebuild their lives. Gallagher is the only insurance broker recognized by the Ethisphere Institute as a World's Most Ethical Company.
Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.