Senior Client Service Rep

Globalchannelmanagement
  • New York
    30+ days ago

    Job Description

    Sr Client Service Rep needs 3+ years experience

    Sr Client Service Rep requires:

    • Client rep
    • Customer service
    • CRM

    Sr Client Service Rep duties:

    • Support client meeting preparation by facilitating creation of materials
    • Help identify, escalate and resolve problems for any issues affecting the client experience
    • Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional client service
    • Assist to ensures preparation of weekly, monthly and quarterly client reports and presentations to be delivered to clients
    • Supports the completion of due diligence and client questionnaires

    Numbers & Facts

    LocationNew York

    Skills

    • Customer Experienceunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Support/Serviceunmatched
    • Operational Improvementunmatched
    • Operational Strategyunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Risk Managementunmatched
    • Sales Presentationunmatched

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