Senior Client Services Executive

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Job Type

Full-time

Description

The Senior Client Services Executive serves as the point of contact to assigned PHS Clients and focuses on the strategic partnership of the account, provides customer support, up-selling, technical assistance and general relation management.

Essential Job Functions of a Senior Client Services Executive

• Assigned to manage identified large revenue generating PHS clients
• Responsible for up-selling and expanding the relationship between the client and PHS.
• Manages an Account Manager who assists in servicing assigned PHS clients
• Responsible for coordination of all analysis request and presenting results
• Involved with internal PPO training meetings
• Communicates regularly with Provider Contracting to ensure Client expectations are met
• Travels up to 50% of the time as directed and approved by the EVP of Client Services

Requirements

• Bachelor's Degree in Business Administration or related field of study from and accredited college or university and
• 10+ years of workers' compensation, group health, or auto liability market experience
• 7+ years of PPO, Bill Review or Specialty Network experience is preferred

Competencies of a Senior Client Services Executive

• Detailed focused and the ability to multi-task and adhere to established goals
• Ability to work in a fast paced, changing environment; flexible to meet business needs
• Results driven team player
• Ability to maintain confidential information as required
• Excellent communication skills (oral and written)
• Superb organizational, problem solving, and time management skills
• Ability to maintain a calm and professional demeanor in stressful situations

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short-term and long-term disability paid by the company
• Group term life paid by the company
• Generous PTO Policy
• Employee recognition programs
• Corporate office amenities
• Regular employee events

About Us

Prime Health Services (PHS) is a national medical cost containment company with a noteworthy PPO Network used by insurance carriers, TPA's, self-insureds, and governmental entities. Our tech-focused nature allows clients to take advantage of the flexibility of customization while not compromising on bill processing speed. Since 2001, we have specialized in medical provider network development and offer clients a tailored approach to medical cost containment: quality health care at discounted rates.