This is a FULL-TIME, DIRECT HIRE role that will sit ON-SITE 2-3 days a week in Boston
Senior Cloud / Platform Operations Engineer (AWS & Kubernetes)
About the Role
We are seeking a hands-on Cloud / Platform Operations Engineer to support and optimize our AWS and Kubernetes environments. This role is focused on platform operations, reliability, governance, and incident response, with an emphasis on maintaining highly available production systems. The ideal candidate enjoys troubleshooting complex infrastructure challenges, improving platform stability, and working closely with engineering teams to deliver reliable cloud services.
Key Responsibilities
- Operate and support production AWS and Kubernetes environments, ensuring reliability, performance, and availability.
- Administer Kubernetes clusters, including upgrades, patching, lifecycle management, troubleshooting, and performance optimization.
- Manage AWS infrastructure, IAM, networking, security controls, and governance policies.
- Participate in on-call rotations and lead troubleshooting efforts during production incidents.
- Maintain and enhance monitoring, logging, alerting, and observability across the platform.
- Automate operational processes and drive continuous improvements in platform stability and efficiency.
- Partner with engineering, security, and infrastructure teams to support deployments and resolve platform-related issues.
- Perform root cause analysis and implement preventative solutions to improve reliability.
Required Qualifications
- 5+ years of experience supporting cloud infrastructure in production environments.
- Strong hands-on experience with Kubernetes administration, including cluster operations, upgrades, networking, ingress, storage, security, and troubleshooting.
- Strong AWS experience with services such as EKS, EC2, IAM, VPC, Route 53, CloudWatch, Load Balancers, and EFS.
- Experience implementing AWS governance, IAM policies, and cloud security best practices.
- Strong Linux administration and infrastructure troubleshooting skills.
- Experience with Infrastructure as Code tools such as Terraform and Ansible.
- Experience with CI/CD pipelines, deployment automation, and observability platforms such as Datadog.
- Proven experience supporting production incidents and participating in on-call rotations.
- Strong communication and stakeholder management skills.
Preferred Qualifications
- Experience operating Kubernetes at enterprise scale.
- Familiarity with GitOps tools such as ArgoCD.
- Experience with policy enforcement and security tools such as Kyverno.
- AWS and/or Kubernetes certifications (AWS Solutions Architect, AWS SysOps, CKA).
- Experience working in regulated or highly secure environments.
What We're Looking For
A highly technical engineer who enjoys operating cloud platforms, solving complex production issues, and improving reliability at scale. You thrive in fast-paced environments, remain calm during incidents, and are passionate about Kubernetes, AWS, automation, and operational excellence.