Senior Communications Manager

Overview

The world's attention is on AI, and behind every breakthrough is physical infrastructure being built at a scale and speed the industry has never seen. Microsoft's Cloud and AI Communications team is looking for a Senior Communications Manager to help tell that story: how we build datacenters, power them responsibly, and earn trust in the communities and markets that host them. This is a high-visibility role at the center of one of the most scrutinized, fast-moving topics in technology. You'll shape narratives across a high-priority portfolio; AI infrastructure, capacity expansion, energy and water sustainability, and external impact, and translate complex technical and business topics into clear, credible, and compelling stories. You'll drive both proactive storytelling and reactive issues management, partnering closely across engineering, marketing, regional communications, corporate, external and legal affairs, and agency teams. We're looking for someone who thrives in a fast-paced environment, brings strong judgment, and brings the ability to manage multiple workstreams while maintaining high-quality execution.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Drive communications strategy and execution for Datacenter PR programs, from proactive storytelling and media engagement to rapid response on inbound issues.
• Develop and lead communications plans across core datacenter topics, including AI infrastructure, energy, water, sustainability, business strategy, and trust and innovation.
• Lead issues-preparedness and rapid-response efforts on high-profile infrastructure topics involving external scrutiny and regulatory interest.
• Partner with cross-functional stakeholders across engineering, marketing, corporate communications, corporate, external and legal affairs, and regional teams to align messaging and deliver integrated programs.
• Shape a steady cadence of thought leadership, identifying creative opportunities to engage media and influencers.
• Direct agency partners on media monitoring, research, engagement, and measurement, and ensure messaging consistency across global datacenter markets in partnership with regional leads.
• Support strategy and execution of Datacenter PR programs, including proactive storytelling, media engagement, and response to inbound issues.
• Support communications for events, announcements, tours, and executive engagements tied to datacenter infrastructure and related trends.
• Embody our Culture  & Values.

Qualifications

Required Qualifications

• Bachelors Degree in Business, Marketing, Communications, Finance, or related field AND 4+ years communications, marketing operations, field operations, program management, project management, or related experience OR equivalent experience

Additional or preferred qualifications

• Bachelor's degree in Communications, Public Relations, Marketing, or related field, or equivalent experience.
• Relevant professional experience in communications, public relations, marketing, or a related discipline.
• Strong written and verbal communications skills, with the ability to simplify complex technical content.
• Experience managing multiple projects and stakeholders in a fast-paced environment.
• Demonstrated ability to prioritize effectively and execute with attention to detail.
• Preferred Qualifications Interest in or experience with cloud, AI infrastructure, energy systems, sustainability, or related topics.
• Experience supporting communications on complex or high-visibility issues.
• Understanding of evolving media and influencer landscapes.
• Ability to operate effectively with ambiguity and shifting priorities.
• 3+ years specialized functional (e.g., retail, technology) experience.
• 4+ years experience supporting senior executives in an executive communications role.
• 3+ years experience working with social media platforms.

#commsgroup

Communications IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.