Senior Communications Practitioner - Crisis Communications

Mueller Communications, a well-established and highly regarded communications and marketing firm, is looking to meet experienced senior-level communications professionals with strong experience in crisis communications to add to its talented team. This position offers a unique opportunity to develop and lead strategy, manage teams through execution, participate in new business development efforts, and counsel clients through communications challenges from crises to awareness-building campaigns. 

Mueller Communications’ clients have high expectations, and we are looking for another A-player to join us in exceeding those expectations. We take a collaborative problem-solving approach and this position is ideal for someone who enjoys being part of and leading close-knit teams and is looking to grow themselves and others through mentorship and challenging client work.

What you’ll be doing:

Project & Team Management

• Lead & oversee client team activities (projections, monthly planning, regular internal client reviews), ensuring appropriate staff are assigned to your projects

Client Management

• Demonstrate the ability to present recommended solutions to client challenges, as well as forward-thinking, proactive growth opportunities
• Demonstrate “value add” to client relationships

Crisis Communication

• Oversee the initial intake, implementation, and execution of a crisis plan, including responding beyond standard business hours as necessary and always with the support of other staff
• Bringing appropriate staff to the table, ensuring responses and approaches are in line with client expectations

Qualifications that will make you stand out:

• 10+ years of PR or communications experience, particularly with crisis communications
• Positive, problem-solving attitude
• Prior agency experience is a plus
• As team culture is important to us, candidates must demonstrate a desire to teach and mentor junior staff and promote positivity and team mentality

Why you’ll love working here:

• Total Rewards offering that includes a competitive salary, 401(k) and profit-sharing, bonuses, and comprehensive health and wellness benefits
• Award-winning culture that earned us Milwaukee Business Journal’s Best Place to Work 7 years running (2020 - 2026)
• Flexible hybrid working model that prioritizes work/life balance so you can live your best life at work and at home
• Emphasis on professional development that includes paid membership in professional associations, internal lunches to support company growth and other career ambitions
• One-of-a-kind concierge program dedicated to helping the entire Mueller team discover an improved sense of workplace satisfaction, celebration, and organization
• Regular Happy Hours and company outings to socialize with colleagues, have fun, and strengthen the team
• Beautiful, newly-renovated modern workspace perfected for collaboration
• Fully stocked kitchen so no one ever has to skip breakfast or lunch to meet their deadlines