Job Description
Job Description
Job Title: Senior Compliance Specialist – Leaves & Accommodations
Location: Raleigh, NC – Hybrid (Tuesday–Thursday in office)
Pay Rate: $49.07/hour
Duration: 6 months, with potential extension or conversion
- Serve as a subject matter expert for complex Leave of Absence & Accommodations (LoAA) cases.
- Manage escalated leave, disability, accommodation, and return-to-work matters.
- Support the ADA interactive process, including documentation review, solution exploration, and outcome determination.
- Maintain legally defensible case records, interactive process documentation, case rationale, and correspondence.
- Conduct case reviews, documentation audits, and process adherence checks to identify compliance risks.
- Guide and mentor LoAA Specialists on case routing, documentation standards, escalation criteria, and standard work.
- Identify LoAA process gaps and support implementation of improved procedures, SOPs, templates, and knowledge resources.
- Escalate legally sensitive, high-risk, ambiguous, or precedent-setting cases to appropriate HR, Legal, or Employee Relations stakeholders.
Education
- Bachelor’s degree and 5 years of relevant experience, or
- Master’s degree and 3 years of relevant experience.
Required Skills
- Leave of Absence (LOA) administration
- Disability case management
- Workplace accommodation administration
- ADA interactive process
- FMLA administration and compliance
- State and local leave law compliance
- Return-to-work processes
- Complex case interpretation and escalation
- Legal defensibility and case documentation
- Interactive process documentation
- HR/payroll systems
- Workday
- ServiceNow
- Microsoft Excel, Word, Outlook, PowerPoint
Preferred Skills
- Certified Professional in Disability Management (CPDM)
- Certified Leave Management Specialist (CLMS)
- Certified Employee Benefit Specialist (CEBS)
- PHR or SPHR
- Vendor leave-management systems
- Employee relations case management
- HR compliance audits
- SOP and knowledge-base development
Numbers & Facts
| Location | Raleigh, NC |
| Industry | Staffing/Employment Agencies |
| Company Size | 500 to 999 employees |
| Website | https://www.thefountaingroup.com/ |
About Company
The Fountain Group provides Contingent Labor, Statement-of-Work, and Contingent-to-Permanent resources to clients with an internal/external Contingent Labor Managed Service Program or Clients without a program. The Fountain Group is committed to the belief that we all share in the responsibility to conduct our businesses in a socially and environmentally responsible manner. We base this on the premise that a company is much more than the products it offers. The effect a company has on the environment, the people and the communities it serves reflects the company’s dedication to being not only a good business, but to being a good corporate citizen. The Fountain Group believes the key to servicing a client is to identify the client demand precisely. Therefore, The Fountain Group focused its efforts on building and developing a process, which can identify an exact match for our client’s needs. Our process utilizes modern technology combined with 30+ years of Talent Acquisition experience to deliver Precision resources. Financial strength is prominent among The Fountain Group’s corporate values. The future of our business will be built on the innovation, compassion, outstanding services and technology, but a solid financial foundation is required to carry us forward to meet our business goal and support our long term vision.
Skills
- Case Managementunmatched
- Customer Escalationsunmatched
- Disability Accommodationsunmatched
- Documentationunmatched
- Documentation Reviewunmatched
- Documentation Standardsunmatched
- Employee Benefitsunmatched
- Employee Relationsunmatched
- FMLA (Family and Medical Leave Act of 1993)unmatched
- Knowledge Baseunmatched
- Legalunmatched
- Maintain Complianceunmatched
- Mentoringunmatched
- Microsoft Excelunmatched
- Microsoft Outlookunmatched
- Microsoft PowerPointunmatched
- Microsoft Wordunmatched
- PHR (Professional in Human Resources)unmatched
- Procedure Developmentunmatched
- Procedure Implementationunmatched
- Process Developmentunmatched
- Regulatory Complianceunmatched
- Riskunmatched
- Risk Analysisunmatched
- SPHR (Senior Professional in Human Resources)unmatched
- ServiceNowunmatched
- Standard Operating Procedures (SOP)unmatched
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