Senior Consultant | Infra_ToolAdministration-ITSM | ServiceNow

IMCS Group Inc

  • Detroit, MI
  • 30 days ago
  • Remote
    Want to know if you’re a fit?
    Upload your resume and let our AI show you.

    Skills

    • Acceptance Testingunmatched
    • Analysis Skillsunmatched
    • Application Integrationunmatched
    • Application Programming Interface (API)unmatched
    • Automationunmatched
    • Best Practicesunmatched
    • CSS (Cascading Style Sheet)unmatched
    • Call Centersunmatched
    • Communication Skillsunmatched
    • Computer Scienceunmatched
    • Consultingunmatched
    • Continuous Improvementunmatched
    • Customer Support/Serviceunmatched
    • Data Modelingunmatched
    • Diversity Recruitingunmatched
    • Documentationunmatched
    • Financeunmatched
    • Fortune 500 Customersunmatched
    • Google App Engine (GAE)unmatched
    • HTML (HyperText Markup Language)unmatched
    • Health Information Technologyunmatched
    • IT Service Management (ITSM)unmatched
    • Information Technology & Information Systemsunmatched
    • Interpersonal Skillsunmatched
    • JavaScriptunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched
    • Product Demonstrationunmatched
    • Product Planningunmatched
    • Quality Assuranceunmatched
    • REST (Representational State Transfer)unmatched
    • Requirements Managementunmatched
    • SOAP (Simple Object Access Protocol)unmatched
    • Scalable System Developmentunmatched
    • Scripting (Scripting Languages)unmatched
    • ServiceNowunmatched
    • Systems Administration/Managementunmatched
    • Team Playerunmatched
    • Technical Writingunmatched
    • Test Designunmatched
    • Test Scriptsunmatched
    • User Interface Designunmatched
    • User Interface/Experience (UI/UX)unmatched

    Description

    Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.  IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical.  We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

    Description: POC: Bharath Subramanya

    ******ATTENTION ALL SUPPLIERS******

    READ BEFORE SUBMITTING:
    " UPDATED CONTACT NUMBER and EMAIL ID is a MANDATORY REQUEST from our client for all the submissions
    " Limited to 2 submission per supplier. Please submit your best.
    " We prioritize endorsing those with complete and accurate information
    " Avoid submitting duplicate profiles. We will Reject/Disqualify immediately.
    " Make sure that candidate's interview schedules are updated. Please inform the candidate to keep their lines open.

    MANDATORY: Please include in the resume the candidate s complete & updated contact information (Phone number, Email address and Skype ID) as well as a set of 5 interview timeslots over a 72-hour period after submitting the profile when the hiring managers could potentially reach to them. PROFILES WITHOUT THE REQUIRED DETAILS and TIME SLOTS will be REJECTED.

    Job title: ServiceNow Developer
    Work Location: Detroit-MI-48226
    Vendor Rate: ***
    Minimum years of experience: 6+ years of relevant experience
    Would you require the candidates to meet you for in person interview? No
    Is Skype/WebEx interview,OK? Yes
    Is this onsite/remote position: Onsite position
    If onsite, will you be considering relocation candidates: Yes
    Does this position require Visa independent candidates only? Yes

    Job Description:
    ServiceNow Developer to join our ServiceNow Demand Management team, ITSM and CMDB. This role bridges business needs and technical solutions combining analytical skills, process understanding, and platform expertise to design, build, and deliver scalable ServiceNow solutions that align with organizational goals.

    The ideal candidate will be equally comfortable engaging with stakeholders to define requirements and working within ServiceNow to configure, script, and deploy enhancements.

    Key Responsibilities
    ServiceNow Development & Delivery
    Configure and develop within ServiceNow (forms, workflows, business rules, client scripts, UI policies, flow designer, integrations).
    Participate in the design and implementation of ServiceNow modules, custom applications, and integrations with third-party systems.
    Contribute to solution design reviews, testing, documentation, and deployment activities.
    Adhere to established governance, development standards, and best practices for the ServiceNow platform.
    Assist in platform upgrades, instance maintenance, and quality assurance activities.

    Continuous Improvement
    Identify opportunities to leverage ServiceNow capabilities for automation, efficiency, and improved user experience.
    Stay current with the ServiceNow product roadmap, releases, and emerging features.
    Provide input into ServiceNow roadmap planning and platform strategy.

    Stakeholder Engagement
    Facilitate workshops, demos, and user acceptance testing to ensure solutions meet business needs.
    Support process optimization efforts across ITSM, HRSD, CSM, and other ServiceNow modules as needed.
    Act as a liaison between business teams, technical teams, and platform governance.

    Required Qualifications
    Bachelor s degree in Information Technology, Computer Science, or related field (or equivalent experience).
    1 - 3 years of hands-on ServiceNow development experience (e.g., ITSM, HRSD, SecOps, or custom applications).
    Strong understanding of ServiceNow data models, flow designer, and configuration options.
    Proficiency in JavaScript, HTML, CSS, and ServiceNow s scripting APIs.
    Ability to create detailed technical documentation, solution designs, and test scripts.
    Strong problem-solving ability and a proactive, collaborative approach.

    Preferred Qualifications
    ServiceNow Certified System Administrator (CSA) ; additional certifications (CIS ITSM, HRSD, CSM, App Engine) are a plus.
    Experience with REST/SOAP integrations and Flow Designer
    Familiarity with CMDB, Discovery, and platform governance.
    Excellent communication, presentation, and interpersonal skills.

    Custom Fields:
    Name: Intake Call Completed
    Value: true

    Name: Intake Call Requested
    Value: true



    EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

    Numbers & Facts

    LocationDetroit, MI (
    Remote
    )

    Similar Jobs