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Senior Consultant | Insurance | Customer Communication Management

IMCS Group Inc

Hartford, CT

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JOB DETAILS
SKILLS
Call Centers, Communication Skills, Consulting, Customer Support/Service, Diversity Recruiting, Finance, Fortune 500 Customers, Health Information Technology, Insurance, Insurance Claims, Production Support, System Migration, Technical Recruiting, Work From Home, Zip
LOCATION
Hartford, CT
POSTED
Today
Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.  IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical.  We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: Do you have a pre-identified candidate? New sourcing? Existing Subcon? New subcon resourcing. Please provide resourcing.



Max Hourly Pay Rate to the candidate?: - ***



Do you have a preferred interview schedule?: Yes, Interview scheduled EST time



Would you require the candidates to meet you for an in-person interview?: - Yes in Hartford for discussion after shortlisted in first round.



Is Skype/WebEx interview OK?: Will be in Teams or Webex video call.



Work Location with ZIP: Hartford CT - 06183



Is remote work an option?: weekly days 4 work from office.



If remote work, please indicate how many days are required to be in the office and remote: 1 day



Chance to be perm?: Based on performance after 9 months.







Performance Expectations:



Technical Hiring Criteria (Must Haves)



" Top 3 Required skills: Quadient Inspire Suite(Inspire Designer, Inspire Interactive, Inspire Scaler), JavaScript, Groovy script(added advantage)



" Years of experience in each of the must-have skills: 5 yrs



" Any Certifications required: Quadient Certifications Basic would be fine



Any additional information you would like to share about the project specs/nature of work:

Templates design in Inspire designer & Interactive
Inspire Scaler for Batch Jobs and On-demand jobs creation and maintenance.
Production support on jobs failure
Migration of any CCM tools to Quadient Inspire
Insurance claims domain knowledge.

Custom Fields:
Name: Intake Call Completed
Value: false

Name: Intake Call Requested
Value: false



EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

About the Company

I

IMCS Group Inc

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