Business Analysis, Call Centers, Consulting, Customer Support/Service, Dell Computers, Diversity Recruiting, Finance, Fortune 500 Customers, HRIS/HRMS, Health Information Technology, Identify Issues, Kronos Products, Oracle PL-SQL, Payroll Management, Problem Solving Skills, Requirements Management, SQL (Structured Query Language), Technical Support, Technical Writing, Technical/Engineering Design, Training Program Development, Training/Teaching, Workforce Management