Senior Consultant

Experience Required: Minimum 6 years

Education: Bachelor's degree in business administration or related field

Key Responsibilities:

· Manage and follow up on project issues and initiatives in government and tech-related environments.

· Work with ERP platforms (such as Oracle or SAP), and other enterprise tools.

· Run queries and generate reports using SQL and similar database tools.

· Develop and maintain Standard Operating Procedures (SOPs) and process documentation.

· Train internal and external stakeholders through structured training sessions.

· Lead high-level conversations with clients, users, and technical teams.

· Apply emotional intelligence to manage diverse teams and stakeholder relationships.

· Identify process improvements and support continuous development initiatives.

Requirements:

· Strong people skills and the ability to communicate clearly and effectively.

· Client-facing experience with the ability to manage expectations and build trust.

· Proven ability to document processes and create SOPs.

· Some technical knowledge or the ability to work comfortably in technical environments.

· Experience training personnel.

· High emotional intelligence and strong soft skills.