Business Analysis, Business Operations, Business Processes, CISM - Certified Information Security Manager, CISSP - Certified Information Systems Security Professional, Communication Skills, Consulting, Control Objectives for Information and related Technology (COBIT), Cross-Functional, Customer Support/Service, Detail Oriented, Disaster Recovery, Documentation, Establish Priorities, ISO (International Organization for Standardization), ITIL (IT Infrastructure Library), Incentive Programs, Interpersonal Skills, Leadership, Mentoring, Multitasking, Presentation/Verbal Skills, Process Analysis, Professional Services, Risk, Risk Analysis, Risk Management, Sales Presentation, Strategic Planning, Team Player, Technical Consulting, Technical Operations, Technical Support, Time Management, Willing to Travel, Writing Skills