Senior Controller

Fay Servicing, LLC.

Oakbrook Terrace, IL

JOB DETAILS
SKILLS
Accounting, Accounting Close, Accounting Policies, Accounting Software, Accounting Standards and Regulations, Accounts Payable, Balance Sheet, Brokerage, Budgeting, Cash Flow, Cash Management, Communication Skills, Customer Support/Service, Disbursements, Documentation, ERP (Enterprise Resource Planning), Employee Assistance Plan, External Audit, Fannie Mae (FNMA), Finance, Financial Analysis, Financial Audit, Financial Control, Financial Planning, Financial Reporting, Financial Services, Forecasting, Freddie Mac (FHLMC), Generally Accepted Accounting Principles (GAAP), Ginnie Mae (GNMA), Insurance, Interest Rates, Internal Audit, Interpersonal Skills, Loan Origination, Loan Servicing, Loans, Maintain Compliance, Microsoft Excel, Microsoft Outlook, Microsoft Word, Mortgage, Mortgage Accounting, Mortgage Lending, Mortgage Servicing, Oracle, Payroll Accounting, People Management, Presentation/Verbal Skills, Process Improvement, Property Management, Real Estate, Reconciliation, Regulatory Compliance, SAP, Team Lead/Manager, Time Management, Writing Skills
LOCATION
Oakbrook Terrace, IL
POSTED
30+ days ago

The Fay Group is a fully integrated real estate and mortgage services firm, bringing together the strength and expertise of two complementary holding companies - Fay Financial and Genstone Holdings. Since its founding in 2008 as a special servicer, The Fay Group has grown into a diversified enterprise overseeing more than $46 billion in assets on behalf of over 50 institutional clients. Powered by data, technology, and a team of 1,100+ professionals across 10 U.S. locations, the organization delivers coordinated solutions across the full spectrum of real estate and lending services - including loan servicing, property management, mortgage originations, renovations, and insurance.

From asset creation and loan management to renovations and real estate brokerage services, The Fay Group offers end-to-end capabilities under one platform. This comprehensive approach delivers flexibility, transparency, and performance across multiple asset classes, supporting both clients and customers in all market and interest rate environments.

Job Summary

This position is responsible for leading the accounting, payroll, and accounts payable functions for the enterprise, including all Fay Group entities, ensuring timely month-end close processes and accurate financial reporting. The Senior Controller serves as the primary liaison with external financial audit firms and is accountable for identifying and implementing opportunities for process optimization.

Responsibilities

The Senior Controller collaborates with third-party valuation firms to assess mortgage servicing rights, ensure compliance with relevant accounting standards, and support the budgeting and forecasting processes. The scope of responsibilities includes oversight for cash flow management, responsibility for maintaining balance sheet reconciliations, and ensuring intercompany accounts are balanced, bank accounts are reconciled, and appropriate controls are in place to deter fraud.

This role manages internal reporting, disbursement reviews, payroll, debt reporting, lender covenant compliance, and coordination of multiple audits. Further, the role will be responsible for documenting management's position on current and emerging accounting treatments under United States generally accepted accounting principles ("U.S. GAAP" or "GAAP") that do or would impact the entities within Fay Group.

Additionally, this position leads efforts to enhance key accounting processes and controls, update procedures and act as the finance executive liaison with auditors and regulators. This role supports the development and growth of the accounting team by providing guidance and working collaboratively to develop, enhance, and document policies and procedures.

Qualifications

To be considered for this position, candidates must have:

  • Bachelor's Degree in Accounting, Finance, or related field
  • CPA, or equivalent professional certification
  • 15+ years' progressive experience in accounting
  • 10+ years' experience in a senior accounting role within mortgage servicing for financial services segments, including Controller-level experience
  • Previous experience managing people and leading teams
  • Strong financial reporting, summarization, and communication skills, with demonstrated ability to present complex financial data to executive stakeholders
  • Strong knowledge of U.S. GAAP, investor reporting requirements (e.g., Fannie Mae, Freddie Mac, Ginnie Mae), and MSR valuation, with experience in financial audits, internal controls, and regulatory compliance
  • Deep understanding of enterprise accounting systems, cash flow operations, cost structures, and financial resource planning
  • Advanced proficiency in accounting software systems, with exceptional organizational and recordkeeping capabilities
  • Experience with mortgage servicing platforms and ERP systems (e.g., SAP, Oracle, or similar)
  • Advanced skills in Microsoft Excel, Word, and Outlook
  • Strong verbal and written communication skills
  • Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization to influence and drive required results

Benefits

The Fay Group offers a competitive compensation package, including:

  • Medical, Dental and Vision Insurance
  • Company Paid Life Insurance
  • Disability Insurance
  • Pet Insurance
  • 401k Program with Employer Matching
  • 3 Weeks Paid Time Off (PTO)
  • Paid Holidays
  • Wellness Initiatives
  • Employee Assistance Program
  • Eligible for Hybrid Work Schedule with Remote Flex Days

About The Fay Group

The Fay Group is an equal-opportunity employer. The Fay Group and affiliated companies participate in E-Verify. For more information, go to www.dhs.gov/E-Verify.

About the Company

F

Fay Servicing, LLC.