Senior Coordinator, Facilities Operations

Senior Coordinator, Facilities Operations

The Assistant Manager/Coordinator of Facilities Operations supports the daily operation, maintenance, and readiness of the Ed Smith and Buck O'Neil Baseball Complexes, ensuring all facilities are safe, functional, and event-ready. This role coordinates work orders, vendors, and internal staff while assisting with preventive maintenance programs, event conversions, and compliance with safety and operational standards. The position is highly hands-on and plays a critical role during Spring Training, special events, and year-round facility use.

Essential Duties and Responsibilities: Facility Operations & Maintenance

• Coordinate day-to-day facility operations for all areas of the Spring Training complex, including ballparks, practice fields, clubhouses, offices, concourses, and support spaces.
• Assist in implementing and tracking preventive maintenance programs for building systems (HVAC, plumbing, electrical, lighting, irrigation, etc.).
• Respond to and prioritize maintenance requests and work orders to ensure timely resolution.
• Conduct regular facility inspections and report deficiencies or safety concerns.

Vendor & Contractor Coordination

• Coordinate with outside vendors and contractors for repairs, maintenance, and capital projects.
• Assist with scheduling, access, and oversight of vendor work to ensure compliance with contracts, safety policies, and timelines.
• Review invoices and work completion for accuracy and quality.
• Monitor vendor performance against SLAs, safety standards, and quality expectations.
• Escalate performance issues and assist in corrective actions.

Event & Spring Training Support

• Support facility readiness for Spring Training games, workouts, and special events.
• Assist with event conversions, setup, breakdown, and post-event inspections.
• Coordinate with baseball operations, grounds, events, and security teams to ensure operational needs are met.
• Provide on-site operational support during games and events, including nights, weekends, and holidays as required.

Safety, Compliance & Risk Management

• Assist in maintaining compliance with local, state, and federal regulations, including OSHA and fire safety standards.
• Support safety training, inspections, and documentation.
• Help monitor life-safety systems and emergency response readiness.

Administrative & Reporting

• Track work orders, maintenance logs, and asset inventories using a computerized maintenance management system (CMMS).
• Assist with budget tracking, purchasing, and inventory control for facility supplies and equipment.
• Prepare reports related to maintenance activity, vendor performance, and facility conditions.
• Demonstrates initiative in identifying and resolving operational issues efficiently and proactively.
• Support development of asset hierarchy, preventive maintenance strategies, and equipment lifecycle tracking within the CMMS.

Qualifications

• Associate's degree or equivalent experience in facilities management, operations, construction management, or a related field.
• 2+ years of experience in facilities operations, stadium/arena operations, or a comparable environment.
• Working knowledge of building systems and general maintenance practices.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Familiarity with using hand tools, power tools, material-handling equipment, forklifts, and general manual labor.
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Ability to work flexible hours, including nights, weekends, and holidays.
• Valid driver's license.

Preferred

• Experience working in a sports, entertainment, or large public venue environment.
• Familiarity with CMMS platforms and work order systems.
• Knowledge of safety regulations and facility compliance standards.
• Bilingual (English/Spanish) a plus.
• BAS (Building Automation Systems)

Physical Requirements

• Ability to walk and stand for extended periods.
• Ability to lift, push, or pull up to 50 pounds.
• Ability to work outdoors in Florida weather conditions, including heat and humidity.

Key Competencies

• Attention to detail
• Strong communication and coordination skills
• Problem-solving and initiative
• Team-oriented mindset
• Ability to remain calm and effective under pressure

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The duties listed do not represent an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

The Baltimore Orioles are an Equal Opportunity Employer. It is the policy of the Baltimore Orioles to ensure equal employment opportunity without discrimination or harassment on the basis of race (including hair textures, afro hairstyles, or protective hairstyles), color, national origin or ancestry, religion or creed, gender or sex (including pregnancy), age, disability, citizenship status, marital status, veteran's status, genetic predisposition or carrier status, gender identity, sexual orientation, or any other characteristic protected by law.