What Patient Concierge contributes to Cardinal Health
Practice Operations Management oversees the business and administrative operations of a medical practice.
The Senior Coordinator, Patient Concierge is responsible for managing patients' authorizations for the medical care they receive while at South Bay Radiation Oncology Center. In addition, they will help cover front desk duties such as checking patients in, answering phones, verifying demographics, and other duties as needed.
Responsibilities
Authorization for radiation, consultations and all of the imaging the providers request
Research and re-submit denials from billing department
Verify patients' benefits information including their deductibles and co-insurance information
Collecting time of service payments prior to the patient receiving their treatment or setting up a payment plan for the patient prior to treatment services
Will assist and help cover front desk duties including check in, check out, answering phones, scheduling appointments
Pull medical records to make sure patients have labs, testing, imaging or anything that the provider needs prior to their appointment
Other duties as assigned by management
Qualifications
Ability to work a flexible schedule as necessary
Experience working in a busy, fast-paced medical office setting, highly preferred
High School Diploma or equivalent experience, preferred
Knowledge of medical terminology, preferred
3-6 years of experience, preferred
Experience accessing and updating an EMR system, preferred
Bilingual in Spanish
What is expected of you and others at this level
Applies acquired job skills and company policies and procedures to complete standard tasks
Works on routine assignments that require basic problem resolution
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Consults with supervisor or senior peers on complex and unusual problems
Location
South Bay Radiation Oncology Center
959 Lane Ave
Chula Vista, CA 91914
Anticipated hourly range: $23 per hour - $27 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 09/14/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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