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Senior Copilot & Azure AI Foundry Engineer

Iconma

Charlotte, NC

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JOB DETAILS
SKILLS
Analysis Skills, Architectural Design, Architectural Services, Artificial Intelligence (AI), Automation, Best Practices, Cloud Architecture, Continuous Deployment/Delivery, Continuous Integration, DevOps, Documentation, Ecosystems, Health Plan, Identify Issues, Java, Leadership, Microsoft .NET, Microsoft C# (C Sharp), Microsoft Product Family, Microsoft Windows Azure, Problem Solving Skills, Python Programming/Scripting Language, Refactoring, Security Monitoring, Software Architecture, Software Engineering, Technical Leadership, Technical/Engineering Design, User Interface/Experience (UI/UX)
LOCATION
Charlotte, NC
POSTED
29 days ago
Our Client, a Media, Information and Services company, is looking for a Senior Copilot & Azure AI Foundry Engineer for their Charlotte, NC location.
 
Responsibilities:
  • Copilot Optimization:
  • Analyze and refactor Copilot Studio agents to eliminate redundancies, improve routing efficiency, and streamline topic structures for better maintainability.
  • Generative AI Modernization:
  • Transition static, rule-based topics into grounded generative experiences and replace legacy ingestion methods with modern Azure AI approaches.
  • Advanced RAG Implementation:
  • Enhance solution accuracy by integrating Azure AI Foundry capabilities, including Cognitive Search with vector embeddings and custom RAG endpoints.
  • Sophisticated AI Features:
  • Implement high-level capabilities like multi-step reasoning, context persistence, summarization, and function calling for complex user interactions.
  • End-to-End MLOps:
  • Design and manage scalable AI/ML pipelines, covering everything from model fine-tuning and versioning to CI/CD, monitoring, and security.
  • Architectural Leadership:
  • Serve as the technical lead to design scalable architectures, guiding best practices and ensuring internal teams can maintain the solution post-handoff.
  • Operational Enablement:
  • Develop infrastructure-as-code for resilient workloads and produce comprehensive documentation, including troubleshooting guides and operational playbooks.
 
Requirements:
  • 8+ years in software architecture or cloud engineering, with at least 3+ years specifically focused on production-grade AI/ML solutions.
  • AI Ecosystem:
  • Strong hands-on experience with Microsoft Copilot Studio and Azure AI Foundry (formerly Azure AI Studio).
  • Technical Proficiency:
  • Expert-level Python for AI/ML development and automation; additional experience in C#, .NET, or Java is preferred.
  • AI Specialization:
  • Solid understanding of Generative AI, prompt engineering, RAG architectures, embeddings, and vector databases.
  • MLOps & DevOps:
  • Demonstrated experience with model lifecycle management, CI/CD pipelines, and designing resilient, serverless AI workloads.
  • Problem Solving:
  • Proven ability to troubleshoot, refactor, and optimize existing AI solutions to meet 99.8% accuracy targets.
  • Soft Skills:
  • Ability to lead architectural discussions with executive stakeholders and translate business needs into technical AI requirements.
 
Why Should You Apply?

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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