Senior Coupa Administrator@Remote

Job Title: Senior Coupa Administrator

Location : Remote

Position Summary

We are seeking a Coupa Administrator to serve as the technical owner and control steward of our Source-to-Pay (S2P) platform.

This role is accountable for how Coupa is configured, governed, and operated , while working in close partnership with our Finance and Supply Chain Technology Managers and SAP functional leads , who own business process design and outcomes.

Operating Model

This role sits within a triad model :

• Coupa Administrator (this role) Owns system configuration, controls, and platform integrity
• Finance Technology Manager Owns financial process design, policy, and outcomes
• Supply Chain Technology Manager Owns procurement and operational process design

Supported by:

• SAP Functional Leads (RTR, PTP, etc.)
• Integration / Data teams

Responsibilities

What You'll Own

1. Platform Ownership & Technical Configuration

• Serve as the system owner for Coupa
• Design and configure:

o Approval workflows and delegation logic

o Spend controls and policy enforcement

o Supplier structures and onboarding frameworks

• Ensure configurations are:

o Scalable

o Auditable

o Aligned with enterprise architecture

2. Controls, Compliance & Audit Readiness

• Own system alignment to:

o SOX controls

o Audit requirements

o Segregation of duties (SoD)

• Partner with Finance Technology Manager on policy translate into system enforcement
• Maintain:

o Role design and access governance

o Configuration documentation

o Audit support artifacts

3. Partnership with Technology Managers & SAP Leads

• Work hand-in-hand with:

o Finance Technology Manager (GL, AP, payments, compliance)

o Supply Chain Technology Manager (procurement, sourcing, supplier ops)

• Translate business process designs into clean, standard Coupa configurations
• Provide technical guardrails and pushback to keep Coupa with best-in-practice processes.

4. Integration & Data Alignment

• Coordinate with SAP and enterprise systems:

o Vendor master

o Purchase orders

o Invoices and payments

• Ensure:

o Data integrity across systems

o Clean integration patterns (no point-to-point chaos)

• Support integration monitoring and issue resolution

5. Operational Excellence & Support

• Own platform operations:

o Incident triage and root cause resolution

o Vendor / AMS coordination

• Establish transparency through KPIs:

o Cycle times

o AdEligible to workion rates

o Exception handling trends

• Maintain and prioritize system backlog in partnership with Tech Managers

6. Implementation, Release & Lifecycle Ownership

• Engage in implementation to shape core configuration (roles, workflows, controls)
• Own platform lifecycle management , including:

o Coordination of Coupa monthly releases

o Review of release notes and impact assessment

o Recommendation of features to enable, defer, or reject

• Establish a release cadence and governance model :

o Align releases to business cycles (month-end, year-end)

o Communicate changes and readiness to stakeholders

o Drive Go / No-Go decisions

• Lead release testing coordination :

o Define regression scope with Tech Managers & SAP leads

o Validate critical end-to-end flows

o Manage defect resolution

• Ensure alignment with enterprise change landscape :

o SAP upgrades (e.g., 2025)

o Integration impacts

o Change control

7. Continuous Improvement & Innovation

• Identify opportunities to:

o Automate workflows

o Increase touchless processing

o Improve user experience

• Leverage Coupa roadmap capabilities (AI, automation, insights)
• Partner with Finance on working capital Eligible to workimization

Required Experience

• 5+ years in Source-to-Pay, Procurement Systems, or Finance Technology
• Hands-on Coupa administration or implementation experience
• Strong understanding of:

o Procure-to-Pay (P2P) processes

o Approval workflows and controls

o Supplier lifecycle management

• Experience working alongside:

o Finance and Procurement stakeholders

o ERP systems (SAP preferred)

• Experience in SOX-controlled environments

Preferred Experience

• Experience in a product-aligned or triad operating model
• Exposure to:

o Coupa modules (Procurement, Invoicing, Payments)

o Data governance frameworks

• Experience balancing:

o Project (build) work

Run/support operations

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