Senior Credit Union Trainer
Company: Spectra Credit Union
Location: Alexandria, VA
Are you passionate about developing people, driving performance, and creating engaging learning experiences? Are you ready to make a lasting impact on employees, members, and organizational success? If so, Spectra Credit Union is looking for an experienced and innovative Senior Credit Union Trainer to join our team.
Position Overview
The Senior Credit Union Trainer serves as the organization's learning and development subject matter expert. In this role, you will design, deliver, and continuously improve training programs that support employee performance, member experience, operational excellence, and organizational growth.
The ideal candidate is a passionate facilitator, instructional designer, and learning professional who thrives on developing people and creating meaningful learning experiences that drive organizational success.
What qualities are we looking for in a Senior Credit Union Trainer?
- Passion for Learning and Employee Development
- Strong Facilitator and Presenter
- Innovative and Creative Thinker
- Relationship Builder and Collaborator
- Strategic Problem Solver
- Adaptable and Self-Motivated
- Organized and detail-oriented
- Effective Communicator
- Project Management Skills
- Positive and Growth-Oriented Mindset
The position's essential duties include the following:
- Design, develop, implement, and continuously improve training programs and learning pathways across the credit union.
- Partner with leaders to assess learning needs, identify skill gaps, and recommend effective training solutions.
- Develop curriculum, facilitator guides, participant materials, assessments, job aids, and learning resources.
- Facilitate engaging instructor-led, virtual, and hybrid training programs.
- Lead new hire orientation and onboarding programs to ensure a positive employee experience.
- Provide coaching and reinforcement training to employees and leaders.
- Evaluate training effectiveness through metrics, feedback, observations, and business outcomes.
- Support talent development, career progression, and succession planning initiatives.
- Manage and maintain the Learning Management System (LMS).
- Create and administer eLearning courses, learning assignments, and certifications.
- Develop digital learning content, including videos, webinars, microlearning, and assessments.
- Monitor compliance training completion and maintain accurate training records.
- Support organizational projects involving training, communication, change management, and employee readiness.
- Stay informed on emerging learning technologies, training methodologies, and credit union industry trends.
- Comply with applicable laws and regulations, including but not limited to the Bank Secrecy Act, USA PATRIOT Act, and Office of Foreign Assets Control requirements.
Education & Experience
- Associate degree required.
- Bachelor's degree in Human Resources, Organizational Development, Education, Learning & Development, Business Administration, or a related field preferred.
- Five or more years of training, learning and development, facilitation, or instructional design experience.
- Experience within a credit union, financial institution, banking environment, or other highly regulated industry strongly preferred.
- Experience creating and delivering training programs for diverse audiences.
- Experience administering Learning Management Systems and developing eLearning content.
- Professional certifications such as ATD, CPTD, SHRM, CUDE, or America's Credit Unions certifications are a plus.
Why Join Spectra Credit Union?
At Spectra Credit Union, we believe our employees are our greatest asset. As the Senior Credit Union Trainer, you'll have the opportunity to shape the employee experience, influence organizational growth, and help build a culture where learning and development thrive.
Are you ready to build a more vibrant future? This is more than a job; it's an opportunity to inspire growth, develop talent, and make a meaningful impact every day.