Senior Cross Connection Specialist

Job Description

Apply now

Job Title: Senior Cross Connection Specialist

Posting Start Date: 7/24/26

Job Description:

Position Information

Posted Range: $66,840-$94,480 annually

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

The Senior Technician, Water Quality & Environmental Compliance role performs skilled technical duties necessary to ensure that the water systems comply with regulations and that proper backflow prevention assemblies are installed so that contamination or pollution of the water supply does not occur.

Key Accountabilities

• Perform technical inspections and field surveys, testing and maintenance of cross connection control devices and backflow assemblies to ensure protection of water supply systems; maintains and distributes listing of all certified backflow device inspector.
• Assists Supervisor or program lead in coordinating the local enforcement of the cross connection control program to ensure compliance with regulations, company tariffs, and the American Water cross connection best operating procedure (BOP).
• Provides training to personnel in the proper management of established cross connection/backflow protection programs.
• Educates & trains contractors, regulators, local officials and customers with regards to the cross connection/backflow protection program.
• Maintain database of backflow prevention assemblies used in AW water systems as well as in applicable industrial and commercial water systems.

Knowledge/Skills

• Good to excellent working knowledge of all Federal, State and local requirements for Cross Connection and Backflow Prevention regulations, guidance or statutes.
• Technical knowledge on the functioning of backflow prevention devices and plumbing systems.

Experience/Education

• High School Diploma required; Associates Degree or higher is preferred with an emphasis in a mechanical science.
• 3-5 years experience in water production and transmission.

Travel Requirements

• Local and overnight travel to districts may be required.

Other

• Substantial time may be spent in the field visiting customers, answering questions on backflow device installation, and performing site inspections.
• Key interfaces/relationships include production, field services, environmental groups, FRCC, Alton Call Center, local plumbing organizations, fire departments, municipal leaders, professional groups such as AWWA and NAWC, state regulators, and customers.

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Drives Results

Nimble learning

Collaborates

Apply now