Senior Customer Service Representative Part Time

Tailored Brands

Mesquite, TX

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JOB DETAILS

SKILLS

Advertising, Auditing, Consulting, Customer Experience, Customer Support/Service, Diversity, Equal Employment Opportunity (EEO), Garment Color, Housekeeping/Cleaning, Legal, Lift/Move 50 Pounds, POS Merchandising, Sales, Standard Operating Procedures (SOP), Tuition Fees

LOCATION

Mesquite, TX

POSTED

Today

Senior Customer Service RepresentativeFor more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80stores, K&G is a leading shopping destination for brand-name apparel, footwear, and accessories for the entire family.We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.We Have Immediate Openings - Start Right Away!Competitive hourly ratesFlexible schedules to meet your availability!Tuition reimbursementGenerous employee discount on first purchaseOngoing discounts on purchase made at any Tailored Brands store.What You Bring:* Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day.* Desire to learn and adapt to new programs.* Ability to work well and consult with associates at all levels and contribute to a positive work environment.Our Senior Customer Service Representatives are responsible for all aspects of the customer experience with multiple responsibilities, but not limited to:* Assisting management with register opening and closing procedures and monitoring cash handling, performing audits and end of shift drawer counts, following all standard operating procedures for handling customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents.* Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.* Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas,* Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements.Physical RequirementsAbility to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.We take into consideration an individual's skills, background and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

About the Company

Tailored Brands

Our purpose is to help people love how they look, and we achieve this through our stellar shopping experience, products and customer service. By providing our employees with an engaging workplace focused on teamwork, growth and respect, we fulfill our mission each and every day. Our core values (lead with the customer, inspire change, own it together and nurture the community) are at the center of our extraordinary culture; and our fun, family like atmosphere makes our company a great place to work! To apply online, visit tailoredbrands.com/careers. ABOUT TAILORED BRANDS We feature leading menswear retailers Men’s Wearhouse, Jos. A. Bank and Moores Clothing for Men; designer brand Joseph Abboud; family retailer K&G Fashion Superstore; dry-cleaners MW Cleaners; and corporate apparel leaders Twin Hill, Alexandra, Dimensions and Yaffy. With uniquely tailored products and services, we provide a shopping experience unlike any other.

COMPANY SIZE

500 to 999 employees

INDUSTRY

Clothing and Textile Manufacturing

FOUNDED

2014

WEBSITE

https://www.tailoredbrands.com/

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