Senior Customer Training Engineer

Siemens AG
  • Cary, NC
    6 days ago

    Job Description

    Senior Customer Training Engineer

    Job ID

    519692

    Posted since

    26-Aug-2026

    Organization

    Digital Industries

    Field of work

    Customer Services

    Company

    Siemens Industry Software (A Limited Liability Company - Private Free Zone)

    Experience level

    Mid-level Professional

    Job type

    Full-time

    Work mode

    Hybrid (Remote/Office)

    Employment type

    Permanent

    Any Siemens location in

    • Egypt

    Siemens EDA is a global technology leader in electronic design automation software. Our software tools enable companies around the world to develop new and highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics in order to deliver better products in the increasingly complex world of chip, board and system design.

    As a Senior Customer Training Engineer, you will be responsible for all aspects of training delivery, and content development for Design Verification (DVT) family of Siemens EDA products.

    Training delivery will be performed in three ways: virtual class delivery, in-person class delivery and pre-recorded training materials that are available to users in an on-demand self-paced format. You will work with training operations to schedule training events.

    For training content development, you will work with customers, sales, product division and support groups to determine enhancements to existing classes, and to identify new classes for development. Based on this guidance, you will plan and create materials that will be presented not only by you, but also by instructors worldwide. Depending on the delivery format, the training materials include slides used for live class lectures, hands-on labs that will reinforce learning, videos for self-paced training, and assessments for various training formats.

    The primary objective of this position to develop and deliver high quality training that will increase customer knowledge and drive product adoption at customer sites.

    Responsibilities

    Training Delivery:

    • Be prepared and knowledgeable in the subject matter, the tools, and the training materials.
    • Present yourself in a professional manner.
    • Answer student questions in a professional manner, and as needed, note the question, ask the product or support group, and get the answer back to the student in a timely manner.
    • Report back to the product group, support, sales, Learning Services any items that need action because of a training event.
    • Review class feedback gathered in student surveys or other means and take appropriate action to continually improve the class materials and your own performance.

    Training Development:

    • Manage and maintain training materials based on the product release schedules.
    • Develop the curriculum plan for creating new classes and maintaining existing classes
    • Get buy-in from other instructors and support from the product and support groups
    • Utilize standard templates and tools (Microsoft Word, PowerPoint, Camtasia. AI-based tools) to create appropriate high-quality training materials.
    • Hold reviews for updates, and beta classes for new courses to gather feedback for improvements. Implement the improvements.
    • Involvement in the specification and review of materials developed by colleagues.
    • Release the training classes and verify that materials are correctly setup for consumption in training events.

    Continuous Learning and Development:

    • Continue to learn more about DVT tools, languages, and methodologies.
    • Attend internal technical events to stay technically current
    • Identify opportunities to continually improve your class presentation and teaching skills
    • Work with the product and support groups to learn more about the tools and how they are used at customer sites.

    Relationships

    • Develop and maintain relationships with the product group, support, sales and other resources in Learning Services.

    Qualifications

    BSEE or MSEE

    5+ years of experience in Design Verification using DVT tools on design projects, supporting customers (internal or external), or product engineering.

    Prior experience with Siemens EDA DVT software such as formal verification and simulation tools, verification IP, experience with HDLs such as SystemVerilog and methodologies such as UVM.

    Experience developing and/or delivering technical training is a plus.

    Knowledge of adult learning theory, preferably in a technical environment is a plus.

    Why us?

    Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!

    Diversity & Inclusion

    We value equal opportunities and welcome applications from people with disabilities. At Siemens, we believe people who've had real experiences dealing with being different will excel as leaders. Let's foster a culture of creativity and innovation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

    Siemens Software. Transform the Everyday.

    #LI-MW1

    #LI-EDA

    #LI-Hybrid

    Job ID

    519692

    Posted since

    26-Aug-2026

    Organization

    Digital Industries

    Field of work

    Customer Services

    Company

    Siemens Industry Software (A Limited Liability Company - Private Free Zone)

    Experience level

    Mid-level Professional

    Job type

    Full-time

    Work mode

    Hybrid (Remote/Office)

    Employment type

    Permanent

    Any Siemens location in

    • Egypt

    Siemens EDA is a global technology leader in electronic design automation software. Our software tools enable companies around the world to develop new and highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics in order to deliver better products in the increasingly complex world of chip, board and system design.

    As a Senior Customer Training Engineer, you will be responsible for all aspects of training delivery, and content development for Design Verification (DVT) family of Siemens EDA products.

    Training delivery will be performed in three ways: virtual class delivery, in-person class delivery and pre-recorded training materials that are available to users in an on-demand self-paced format. You will work with training operations to schedule training events.

    For training content development, you will work with customers, sales, product division and support groups to determine enhancements to existing classes, and to identify new classes for development. Based on this guidance, you will plan and create materials that will be presented not only by you, but also by instructors worldwide. Depending on the delivery format, the training materials include slides used for live class lectures, hands-on labs that will reinforce learning, videos for self-paced training, and assessments for various training formats.

    The primary objective of this position to develop and deliver high quality training that will increase customer knowledge and drive product adoption at customer sites.

    Responsibilities

    Training Delivery:

    • Be prepared and knowledgeable in the subject matter, the tools, and the training materials.
    • Present yourself in a professional manner.
    • Answer student questions in a professional manner, and as needed, note the question, ask the product or support group, and get the answer back to the student in a timely manner.
    • Report back to the product group, support, sales, Learning Services any items that need action because of a training event.
    • Review class feedback gathered in student surveys or other means and take appropriate action to continually improve the class materials and your own performance.

    Training Development:

    • Manage and maintain training materials based on the product release schedules.
    • Develop the curriculum plan for creating new classes and maintaining existing classes
    • Get buy-in from other instructors and support from the product and support groups
    • Utilize standard templates and tools (Microsoft Word, PowerPoint, Camtasia. AI-based tools) to create appropriate high-quality training materials.
    • Hold reviews for updates, and beta classes for new courses to gather feedback for improvements. Implement the improvements.
    • Involvement in the specification and review of materials developed by colleagues.
    • Release the training classes and verify that materials are correctly setup for consumption in training events.

    Continuous Learning and Development:

    • Continue to learn more about DVT tools, languages, and methodologies.
    • Attend internal technical events to stay technically current
    • Identify opportunities to continually improve your class presentation and teaching skills
    • Work with the product and support groups to learn more about the tools and how they are used at customer sites.

    Relationships

    • Develop and maintain relationships with the product group, support, sales and other resources in Learning Services.

    Qualifications

    BSEE or MSEE

    5+ years of experience in Design Verification using DVT tools on design projects, supporting customers (internal or external), or product engineering.

    Prior experience with Siemens EDA DVT software such as formal verification and simulation tools, verification IP, experience with HDLs such as SystemVerilog and methodologies such as UVM.

    Experience developing and/or delivering technical training is a plus.

    Knowledge of adult learning theory, preferably in a technical environment is a plus.

    Why us?

    Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!

    Diversity & Inclusion

    We value equal opportunities and welcome applications from people with disabilities. At Siemens, we believe people who've had real experiences dealing with being different will excel as leaders. Let's foster a culture of creativity and innovation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

    Siemens Software. Transform the Everyday.

    #LI-MW1

    #LI-EDA

    #LI-Hybrid

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    Numbers & Facts

    LocationCary, NC

    Skills

    • Adult Learningunmatched
    • Artificial Intelligence (AI)unmatched
    • Automation Systemsunmatched
    • Calendar Managementunmatched
    • Content Delivery/Distributionunmatched
    • Content Developmentunmatched
    • Customer Acquisitionunmatched
    • Customer Support/Serviceunmatched
    • Customer Trainingunmatched
    • Design Verificationunmatched
    • Electrical Engineeringunmatched
    • Electronic Design Automationunmatched
    • Formal Verificationunmatched
    • Hardware Description Languageunmatched
    • High Tech Industryunmatched
    • IP (Internet Protocol)unmatched
    • Interviewing Skillsunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Wordunmatched
    • Physicsunmatched
    • Printed Circuit Board Designunmatched
    • Product Engineeringunmatched
    • Product Supportunmatched
    • Salesunmatched
    • Sales Supportunmatched
    • Simulationunmatched
    • SystemVerilogunmatched
    • Technical Leadershipunmatched
    • Technical Trainingunmatched
    • Time Managementunmatched
    • Training/Teachingunmatched
    • Training/Teaching Curriculumunmatched
    • Training/Teaching Materialsunmatched

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