Senior Data Process Systems Analyst (Information Systems)

Senior Data Process Systems Analyst (Information Systems)

Salary

$83,479.11 - $122,895.80 Annually

Location

Boston City Hall - 1 City Hall Sq

Job Type

Full-Time

Job Number

2026-00048

Department

Assessing Department

Opening Date

09/18/2026

Closing Date

11/9/2026 11:59 PM Eastern

• Description
• Benefits

Overview

The mission of the City of Boston Assessing department is to accurately collect data, assess property at its full and fair cash value, and provide prompt and courteous service to the public. The Assessing department is a leader in municipal valuation and seeks to maintain that status by attracting talented, experienced staff to our core staffing.

The Senior Data Processing Systems Analyst reports to the Director of Information Systems and serves as the departments key technical resource responsible for the administration, support, enhancement, and continuous improvement of the Assessing department's business applications, databases, and technical infrastructure.

This position provides technical support for the Departments Computer-Assisted Mass Appraisal (CAMA) system, Abatement/Exemption Workflow application, 3ABC Online Filing Application, and related enterprise systems. The analyst works closely with business users, vendors, and IT staff to improve business processes, modernize applications, ensure data integrity, support annual tax billing operations, and deliver reliable reporting and analytical solutions.

The ideal candidate should have strong expertise in SQL Server, Microsoft Access, Excel, and data analysis, with the ability to translate business requirements into effective technical solutions while providing exceptional customer support.

Responsibilities

Application & Systems Management:

• Maintain, support, troubleshoot, and enhance the Assessing Departments business applications, including the CAMA system, the Abatement/Exemption Workflow application, the 3ABC Online Filing Application, and any other mission-critical systems.
• Support application lifecycle activities including requirements gathering, configuration, testing, implementation, documentation, upgrades, and user training.
• Develop test plans, perform system testing, validate software enhancements, identify defects, and coordinate issue resolution prior to production deployment.
• Collaborate with software vendors, developers, database administrators, and City IT staff to implement new functionality, system integrations, and technology initiatives.
• Analyze departmental workflows and recommend technology solutions that improve efficiency, accuracy, and business processes.
• Provide advanced technical support to department staff and resolve application and system issues in a timely manner.

SQL Development, Reporting & Data Analysis:

• Monitor and maintain Microsoft SQL Server databases to ensure data integrity, reliability, and performance.
• Troubleshoot database, application, and data-related issues, and recommend improvements to enhance system performance and scalability.
• Design, develop, and maintain SQL queries, database objects, and automated processes supporting departmental operations.
• Develop recurring and ad hoc reports using SQL Server, Microsoft Access, Excel, and other reporting tools.
• Analyze large datasets related to property valuation, assessments, exemptions, tax billing, appeals, and departmental operations to support business decision-making.
• Develop statistical analyses and analytical reports supporting valuation studies, exemption programs, tax policy initiatives, and operational planning.

Assessing Data Projects:

• Support annual property tax billing for Real Estate, Personal Property, Motor Vehicle Excise, and Boat Excise by preparing data, validating calculations, resolving data issues, and supporting departmental users.
• Prepare, validate, and distribute assessment and tax data for public reporting, publications, and information requests.
• Support the Residential Exemption Compliance Program and other annual assessment initiatives.
• Generate reports, perform data analysis, and provide technical assistance to the Executive Secretary and departmental staff.
• Perform other related duties as assigned.

Minimum Entrance Qualifications

• Bachelor's degree in computer science, information technology, or a related field; equivalent professional experience may be substituted.
• Four (4) years of full-time (or equivalent part-time) professional experience in systems analysis, database administration, application support, or a related information systems role.
• Demonstrated proficiency with Microsoft SQL Server, Microsoft Access, Microsoft Excel, and SQL development.
• Exceptional accuracy and attention to detail.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent organizational, written, verbal, and interpersonal communication skills.
• Ability to manage multiple priorities, work independently, collaborate across departments, and provide outstanding customer support.
• Ability to exercise sound judgment and maintain confidentiality when handling sensitive information.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: SENA/MM1-8

Hours per week: 35

The City of Boston is proud to be an Equal Opportunity Employer. We invite applications from all qualified individuals and do not discriminate based on race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected category.

At the City of Boston, we provide our employees with a wide array of benefits and resources that foster both their professional and personal development. Our goal is to make City government a place where everyone is empowered to make a positive impact for the communities in which we live, work, and play.

For full-time positions, employees may be eligible for the following benefits depending on the nature of their employment and applicable Collective Bargaining Agreement (CBA) for the position. View the Collective Bargaining Agreements page to learn more.

Benefits Available to City Workers

• Retirement & Savings Opportunities: Membership in the Boston Retirement System (BRS), a benefit pension plan providing lifetime income to vested employees when they retire, along with deferred compensation options to help you build a secure future. Visit boston.gov/retirement to learn more.

• Health Insurance & Benefits: The City offers competitive medical, dental, and vision coverage, plus flexible spending (FSA), dependent care accounts, and life insurance for our employees. Visit boston.gov/insurance to learn more.

• Other Benefits: City employees enjoy a benefits package featuring paid time off and leave, subsidized transit (MBTA and Bluebikes), educational assistance, and employee wellness programs. Visit boston.gov/life-city-boston to learn more.

• Salary information: To view salary plans and understand how salaries work at the City of Boston, go to boston.gov/salary.

Part-time employees who are scheduled to work for 20 hours or more per week may also be eligible for benefits on a pro-rated basis. Please refer to the applicable Collective Bargaining Agreement (CBA) to learn more about any benefits available for this position.

If you have any questions about the benefits offered for this position, please contact the Office of Human Resources at 617-635-3370 or ohr@boston.gov.

Employer City of Boston (MA)

Address 1 City Hall Plaza, Room 612

Boston, Massachusetts, 02201

Phone 617-635-3370

Website https://www.boston.gov