Senior Demand Planner

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

In This Role

• Develop advanced demand forecasts and define forecasting methodologies across owned categories, proactively identifying risks and opportunities
• Own a category portfolio contributing 25%+ of total business volume and drive performance against key operational and financial targets
• Drive KPI performance across forecast accuracy, inventory turns, aged inventory, excess inventory, and product availability; implement corrective actions to improve results
• Lead category-level promotional and markdown planning strategies while coaching planners on execution effectiveness and business impact
• Develop and execute risk mitigation and corrective action plans to manage KPIs
• Lead product lifecycle planning, including end-of-life (EOL) and new product introduction (NPI) strategies, and make recommendations on complex planning decisions
• Manage purchase order and receipt flow; partner with country managers and international materials teams to identify, escalate, and resolve supply risks
• Drive cross-functional alignment across Merchandising, Sales, Marketing, and Supply Chain by translating business insights into actionable planning strategies
• Serve as the escalation point for data and system issues and lead continuous improvement initiatives across planning processes, tools, and systems
• Other duties as assigned, in accordance with training and qualifications
• Uphold the Core Values and be a valuable member of the Four Hands Team
  • Be open and honest
  • Reach for excellence
  • Act with responsibility
  • Value the whole person
  • Enjoy the journey

Leadership and Team Management 

• Supervise and lead employee(s), with accountability for performance, development, and delivery outcomes 
• Provide ongoing coaching, targeted training, and mentorship to develop team members’ capabilities, ensuring skills and knowledge align with role expectations and evolving business needs 
• Monitor team performance, provide constructive feedback, and ensure alignment with company standards and expectations 
• Promote a positive and collaborative team environment, encouraging employee engagement and teamwork 
• Foster strong communication within the team, ensuring clarity of roles, expectations, and goals 
• Identify and address skill gaps or performance issues promptly, implementing development opportunities and support plans as needed 
• Encourage innovation by involving team members in problem-solving and process improvement initiatives 

Key KPIs

• Category-Level BOP and EOP Inventory Optimization
• Sell-Thru
• Inventory Turn Improvement Across Sub-Categories
•  Strategic Open to Buy (OTB) Management and Variance Analysis
• Category-Level SKU Productivity and Rationalization
• Team Performance Metrics and Development Progress

The Ideal Person

• 5+ years of experience in planning, inventory management, or buying roles
• 1+ year of experience in a leadership or supervisory capacity
• Bachelor’s degree in Business, Data Analytics, Supply Chain Management, Merchandising, or a related field (or equivalent experience)
• Advanced proficiency in ERP systems (e.g., NetSuite, D365, SAP) and demand planning tools, with strong Excel skills (including pivot tables, VLOOKUP, and advanced functions)
• Experience with data visualization tools (e.g., Power BI, Tableau) and familiarity with advanced analytics techniques
• Strong leadership and team management skills, with a proven ability to mentor and develop junior team members
• Excellent analytical skills with a focus on synthesizing data and translating insights into actionable strategies
• Strong business acumen and understanding of inventory metrics, financial planning, and cross-functional operations
• Experience leading cross-functional projects and driving process improvements in dynamic environments

About Four Hands