Senior Desktop Application Integration Analyst

We're searching for a Senior Desktop Application Integration Analyst, someone who works well in a fast-paced setting. In this position, you'll provide guidance and support to the Platform Engineering team, initiate process and performance improvements, and proactively plan for future technologies and more efficient processes that improve the computing environment and meet customer needs. You'll advise team members, analysts, and management on technical and procedural matters while developing strong partnerships and communication channels with internal teams, partners, and vendors.

Think you've got what it takes?

Job Duties & Responsibilities

Meets customer needs and works with appropriate technical teams and management to deliver customer-oriented solutions

• Takes a lead role within the Platform Engineering team by initiating proactive planning and process improvement
• Develops metrics that track and monitor success and failures to improve team performance
• Collaborates within various sub-teams of the Enterprise Systems Services team and with other information services departments through teams and committees
• Demonstrates new approaches and ideas and introduces new technologies and more efficient processes to increase productivity
• Mentors team members on technical and procedural matters and develops strong communication channels
• Acts as project manager for complex operational projects within the information services function
• Creates data and workflow diagrams for new or existing systems for technical review
• Ensures accuracy of data and operational standards by reviewing and documenting procedures for accuracy and operational efficiency, recommending changes as required, and analyzing complex system problems to prevent reoccurrence
• Provides guidance to the team for day-to-day work and operations as needed
• Creates internal operating policies, processes, and procedures consistent with IT best
• Performs other special projects as assigned

Skills & Requirements

• H.S. Diploma or GED required
• Technical diploma in technical or vocational education in a computer-related field preferred
• 7 years'' experience in desktop support, virtual desktops, application scripting, software packaging and/or distribution required

Highly preferred:

• Desktop management experience
• Omnissa Workspace ONE UEM
• Microsoft Intune
• System Center Configuration Manager
• Experience managing enterprise Windows operating systems, including Windows 10 and Windows 11 lifecycle management.
• Operating System Deployment (OSD)
• Software applications
• Software Updates
• Windows Feature Updates
• Driver management
• Compliance settings and Configuration Baselines
• Experience administering Distribution Points, Management Points, Software Update Points (SUP), Boundary Groups, and Client Settings.
• Strong knowledge of Windows Update, WSUS, and Microsoft servicing models.
• Experience developing PowerShell scripts to automate endpoint administration and reporting.

Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.

Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston; and Texas Children's Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children's Health Plan, the nation's first HMO focused on children; Texas Children's Pediatrics, the largest pediatric primary care network in the country; Texas Children's Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children''s without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.