Start your career with Essel! We are looking for a Senior Desktop Support to support one of our clients in Menlo park or San Francisco area. Do you have what it takes to take the next step?
Job description:
Update and maintain technology knowledgebase with customer facing and internal troubleshooting documentation
Perform remote and on-site troubleshooting through efficient troubleshooting methodology
Test and deploy hardware and software solutions as part of new deployments, break-fix issues and move-add-change
Manage end-user technology projects, such as migrations, deployments and introduce new technology solutions
Numbers & Facts
Location
Menlo Park, CA
Skills
Customer Relationsunmatched
Desktop Administrationunmatched
Documentationunmatched
Hardware Quality Assuranceunmatched
Identify Issuesunmatched
Knowledge Baseunmatched
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