Senior DevOps & Python Platform Engineering Specialist

Summary:

• Location: Montreal
• Work Mode: Onsite (3x week)
• Duration: 12-month contract

Responsibilities:

• Design, develop, and maintain scalable content management solutions, integrations, and automation using Python (primary) and Java (secondary).
• Lead and contribute to technical design discussions; produce high-quality design and architecture documentation.
• Build and enhance tooling, libraries, and automation to support platform integration, operations, and reliability.
• Perform code reviews and help establish and reinforce engineering best practices.
• Mentor and provide technical guidance to other engineers on the team.
• Deploy, configure, and operate Alfresco ECM platforms in on-premises private cloud environments, providing Level 3 production support.
• Evaluate and assess SharePoint Embedded as an application content management solution, partnering with internal customers on proofs of concept where applicable.
• Collaborate with vendor engineering and support teams on escalations, patches, and product upgrades.
• Maintain accurate and up-to-date architecture diagrams, configuration standards, release notes, and operational runbooks for Level 2 support teams.
• Troubleshoot complex issues across the full application stack, including web servers, application servers, databases, and authentication layers.
• Participate in an engineering on-call rotation (approximately 1 week every 4/5 weeks) to support production platforms.
• Act as an escalation point for complex customer issues, working closely with Level 2 support, infrastructure, and security teams to diagnose and resolve incidents.
• Communicate clearly with customers regarding issue status, root cause analysis, and resolution plans.
• Analyze trends in incidents and customer feedback to drive platform improvements, defect remediation, and preventive measures.
• Continuously review existing workflows and operational processes, recommending and implementing improvements to reliability, scalability, and security.

Requirements:

• Minimum 6 years of experience in software engineering, application development, or DevOps roles.
• Minimum 3 years of hands-on development experience with Python, with working knowledge of Java.
• Minimum 3 years of experience supporting Linux and/or Windows systems, including troubleshooting, shell scripting, and automation.
• Strong proficiency with relational databases, preferably Microsoft SQL Server, and writing SQL queries.
• Solid understanding of networking fundamentals and experience working with load balancing technologies.
• Proven ability to troubleshoot and resolve issues in complex, distributed systems.

Preferred Skills:

• Experience operating enterprise applications using Tomcat and Apache web servers.
• Familiarity with modern application security concepts and authentication mechanisms (e.g., Kerberos, Mutual TLS, OAuth/OIDC, SAML).
• Experience with build and dependency management tools such as Maven or Gradle.
• Exposure to containerization and orchestration technologies (e.g., Podman, Kubernetes).
• Experience building or supporting CI/CD pipelines, including tools such as Jenkins.
• Comfort working in an Agile/Scrum environment using tools such as Jira.
• Experience with Ansible or similar automation and configuration management tools.
• Knowledge of message queue or event-driven technologies.
• Familiar with GitHub/Copilot environment, proficient with Git-based version control and DevOps best practices.

What You Bring:

• Clear and effective communication skills, with the ability to explain complex technical concepts to diverse audiences.
• A strong sense of ownership and accountability for the platforms and systems you support.
• A passion for continuous improvement across code quality, automation, operational excellence, and team practices.
• A collaborative mindset and a desire to build reliable, scalable, and secure enterprise platforms.

This role is for an existing vacancy.