Senior Director Clinical Education RN

Providence St. Joseph Health

Spokane, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Administrative Management, Adult Learning, Best Practices, Business Analysis, Clinical Competency, Clinical Information Systems, Clinical Support, Clinical Training, Coaching, Communication Skills, Consulting, Content Management Systems (CMS), Cross-Functional, Diversity, Educational Technology, Establish Priorities, Federal Laws and Regulations, Genetics, Healthcare, Healthcare Administration, Hospital, Information Technology & Information Systems, Instructional Design, Interpersonal Skills, Lead Generation, Leadership, Marketing Communications, Matrix Management, Mentoring, Metrics, Nursing, Onboarding, Operational Support, Organizational Development/Management, Process Management, Productivity Management, Project/Program Management, Public Health, Registered Nurse (RN), Return on Investment (ROI), Safety/Work Safety, Service Delivery, Simulation, Standards Strategy, Team Lead/Manager, Team Player, Time Management, Training Program Development, Training/Teaching, Vendor/Supplier Licensing

LOCATION

Spokane, WA

POSTED

30+ days ago

Description

Calling all Esteemed Leaders!

Are you a dynamic, visionary learning and clinical education leader who excels at building systemwide structures, steering complex initiatives, and shaping the future of caregiver onboarding and competency? Do you thrive in highly matrixed environments, collaborating across multiple regions and service areas to elevate clinical performance, education quality, and workforce readiness? If so, the Senior Director of Learning Operations role in our Central Division is an exceptional opportunity to lead transformational work across five states.

The Role:

The Senior Director of Learning Operations engages with system, divisional, and servicearea teams to advance strategic goals and initiatives across a highly matrixed organization. This leader works closely with divisional directors and managers, servicearea Chief Nursing Officers (CNOs), and clinical operations teams to design, implement, and sustain a standard onboarding and orientation structure across the Central Division, spanning three regions and five states.

This role provides divisionwide oversight, leadership, and support for simulation center operations across all service areas-promoting best practices, standardization, and operational excellence. The Senior Director directly supervises Service Area Directors/Managers of Education & Practice, as well as the Divisional Manager of Mandatory Education, Onboarding, and Clinical Orientation.

What You'll Do:

Serve as an internal consultant to system, divisional, and servicearea leadership teams to support nursing learning operations and the implementation of best practices.

Conduct ROI analyses prior to developing training or educational programs; prioritize education investments in alignment with divisional strategy.

Act as a positive change agent, translating and standardizing evidencebased teaching strategies and learning principles into actionable improvements across the division.

Develop strong partnerships with operations leaders to jointly plan clinical education activities aligned with business needs, competency goals, and costeffective models of training.

Serve as a subject matter expert on clinical education trends, instructional design, learner support, and innovative teaching methodologies inside and outside healthcare.

Partner with system and division leaders to review, revise, and standardize onboarding, clinical orientation, and mandatory education requirements across divisions and service areas.

Initiate and lead divisional projects, applying enterprising skills to design and implement improvements.

Implement a standardized approach to onboarding, orientation, and mandatory education in partnership with servicearea and ministry leaders across three regions.

Identify key project partners, lead crossfunctional teams, and guide planning, coaching, and execution for all approved projects.

Coordinate reporting processes, ensuring timely dissemination of project status updates and deliverables.

Lead processimprovement initiatives that strengthen service delivery, organizational effectiveness, and the use of evidencebased teaching strategies.

Define, track, and evaluate key metrics; ensure improvements yield positive, measurable outcomes for division and servicearea projects.

Maintain expertise in current developments and best practices in clinical education and adult learning.

Consult with system, division, servicearea, and ministry leaders to ensure education efforts enhance quality outcomes and incorporate CMS and Joint Commission standards.

Provide services that facilitate interprofessional learning, ensuring proficiency and consistent standards across the division.

Ensure educational programs and materials are appropriate for the audience and aligned with system marketing/communication requirements.

Consult on new technologies, collaborating with decisionmakers, vendors, and external partners to ensure training and implementation needs are anticipated and met.

What You'll Bring:

Education

Bachelor's Degree in Nursing

Master's Degree in Nursing or related fields such as Health Administration, Business, Public Health

PhD (preferred)

Licensure

Registered Nurse License (Vendor Managed)

Must hold licensure in all states where care is delivered

Experience

10+ years of progressive experience in healthcare administration or management

5+ years of experience in education/training with strong presentation capability

2+ years of internal or external consulting experience

2+ years of project management experience

Leadership & Competencies

Demonstrated ability to initiate and lead divisionwide education projects

Strong leadership, critical thinking, prioritization, and decisionmaking capabilities

Knowledge of hospital clinical and nonclinical systems, information systems, business analytics, and financial concepts

Excellent communication, facilitation, and interpersonal skills

Ability to manage multiple highstakes initiatives in a fastpaced, matrixed environment

Strong organizational development and training expertise

Why Join Us?

Shape education at scale: Lead onboarding, orientation, and learning strategies across five states and three regions.

Influence clinical excellence: Standardize evidencebased training and elevate clinical competency systemwide.

Drive innovation: Advance simulation, learning technologies, and modern instructional design.

Lead high impact teams: Mentor and develop education leaders across multiple service areas.

Enable workforce readiness: Build solutions that strengthen the caregiver journey and enhance quality and safety outcomes.

Ready to Shape the Future of Healthcare?

If you are a strategic, collaborative, and missiondriven clinical education leader ready to elevate workforce capability and unify learning across the Central Division, we welcome your application.

At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we want our leaders to live in or near the communities we serve. Therefore, leaders applying for this role will be required to work a hybrid schedule, which consists of three days onsite, two days remote and live within a reasonable commuting distance to the ministry or service area they support and lead.

Salary Range by Location:

Spokane, WA

Min: $73.23

Max: $115.61

Portland, OR

Min: $ 80.97

Max: $127.84

Lubbock, TX

Min: $61.76

Max: $97.51

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Requsition ID: 413529

Company: Providence Jobs

Job Category: Clinical Education

Job Function: Clinical Support

Job Schedule: Full time

Job Shift: Day

Career Track: Leadership

Department: 4007 SS CNTRL DIV EDU ADMIN

Address: WA Spokane 20 W 9th Ave

Work Location: Mother Gamelin Ctr-Spokane

Workplace Type: Hybrid

Pay Range: $73.23 - $115.61

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

About the Company

Providence St. Joseph Health

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