Senior Director, Communications (eCommerce Marketplace)

Position Summary...

The Senior Director of Marketplace will help shape the next chapter of Walmart Marketplace and Walmart Fulfillment Services. This role sits at the center of our Enterprise Growth strategy and will define how we tell the story of scale, innovation, and opportunity across our ecosystem. This leader will build and drive a bold communications strategy that positions Walmart Marketplace as the platform of choice for sellers and a key differentiator in omnichannel retail. The opportunity is not only to protect reputation – but to accelerate growth, shape industry perception, and reinforce Walmart as the most trusted retailer in the world.

About the team: The Marketplace Communications team operates within Global Communications as part of the Enterprise Growth organization. This team drives momentum by enabling sellers to recognize opportunities, helping customers understand value, and showcasing Walmart’s leadership in building a responsible, high-growth platform. Collaborating across eCommerce, Merchandising, International, Global Technology, Marketing, Legal, Compliance, and Corporate Affairs, the team ensures aligned growth and governance. It plays a key role in shaping strategic communication efforts that support business objectives and stakeholder engagement on a global scale.

What you'll do...

• Develop and lead a forward-looking communications strategy to accelerate Marketplace and WFS growth.
• Shape the narrative around seller opportunity, assortment expansion, fulfillment innovation, and Walmart’s omnichannel advantage.
• Position Walmart Marketplace as a differentiated, tech-enabled platform powered by trust, scale, and physical store integration.
• Lead proactive media strategies highlighting Marketplace milestones, seller success stories, and platform innovation.
• Secure thought leadership opportunities positioning Walmart as a global leader in omnichannel and platform retail.
• Partner across Enterprise Growth, eCommerce, Stores, Merchandising, Tech, and Corporate Affairs to create a unified eCommerce narrative.
• Align Marketplace storytelling with Walmart’s enterprise brand, investor priorities, and customer experience strategy.

What You’ll Bring

• 10+ years of communications leadership experience within eCommerce, retail, technology, or platform businesses.
• A growth mindset with experience supporting scale, expansion, and competitive positioning.
• Proven ability to develop enterprise-level communications strategies that drive awareness, adoption, and reputation.
• Experience advising senior executives in high-visibility, high-growth environments.
• Strong media and PR instincts, with experience leading proactive campaigns around product launches and business milestones.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
San Bruno, California US-08848: The annual salary range for this position is $169,000.00 - $338,000.00
Bentonville, Arkansas US-30011: The annual salary range for this position is $130,000.00 - $260,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Communications, Public Relations, Political Science, or related field and 6 years’ experience in journalism, communications, or relevant area OR 8 years’ experience in journalism, communications, or relevant area. 2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Media Relations

Primary Location...

850 Cherry Ave, San Bruno, CA 94066-3031, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.