Senior Director, Enablement - Shared Services

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role

Samsara is looking for a Senior Director, Enablement - Shared Services to lead the business operations backbone of our Field Enablement organization. Reporting to the VP, Field Enablement, youll lead the teams responsible for Learning Experience Design (LXD), governance, reporting, program management, and logistics — making sure enablement runs with operational rigor and process discipline behind every program we ship.

This is a remote position open to candidates residing in the US. Relocation assistance will not be provided for this role.

In this role, you will:

• Lead the Enablement Business Operations function, including teams focused on Learning Experience Design (LXD), governance, reporting, program management, and logistics.

• Ensure enablement runs like a business: clear intake processes, prioritization frameworks, reporting cadences, and operational rigor across every program.

• Lead, coach, and develop the managers and teams within Shared Services, building organizational depth and bench strength.

• Partner with enablement leaders across Sales Skills, Field Activation & Execution, and Leadership Development to ensure shared services meet their operational needs.

• Own reporting and governance frameworks that give leadership visibility into program adoption and business impact.

• Champion, role model, and embed Samsaras operating principles as we scale our enablement programs globally and across new offices.

Minimum requirements for the role:

• 10+ years of experience in similar enablement, business operations, or program management roles.

• Proven experience building or scaling operational functions (governance, reporting, program management, or logistics) within an enablement or GTM organization.

• Experience leading and developing managers, not just individual contributors.

• Strong data and reporting orientation, with the ability to translate operational data into decisions.

• Excellent written and oral communication skills, with the ability to influence senior leaders.

An ideal candidate also has:

• Experience standing up governance or program management functions from scratch.

• Familiarity with learning technology and content development operations (LXD, LMS, CMS).

• A background in business operations, strategy, or program management within a Sales or Customer Success organization.